“Feeling totally conned. 12 month old iPhone, been on a leather flip case since day 1. Value dropped from £400 to £270 and their video of the phone inspection unavailable due to technical issues. Cost between £10 & £15 to get phone back. Phone was in good condition but I think to this company that means it has t ever been out its box. Wouldn’t recommend this company!”
“They over promise on the value of your phone. Mine went down from £146 to £37. They expect a second hand phone to be as good as new to qualify for a “good” rating. Given my i/phone 11 was 5 years old they still misled me into thinking mine could be classed as good, when clearly it couldn’t. Also beware that there are hidden factors such as battery. Despite no mention of this upfront, if your battery isn’t at 100% your valuation will be seriously reduced. I would not deal with them again.”
“DO NOT USE THIS COMPANY. THEY WILL OFFER YOU THE BEST PRICE YES BUT ONCE THEY HAVE YOUR PHONE THEY WILL REDUCE THE QUOTE BUY HALF AND MAKE UP RUBBISH ABOUT THE DEVICE WHEN YOU DECLINE THE OFFER THEY IGNORE YOUR EMAILS”
“Why didn’t I ready the reviews before I wasted my time, energy, effort and money.
Yes they offered my a good upfront price and yes I had answered all of the questions honestly. But once they had my phone it was a different story, they offered me £140 and made up a load of rubbish. Of course it’s got a bit of wear and tear it’s a used phone but not that much. Once I declined their offer and asked for my phone back their tone changed. Very poor customer service erring on the side of miss selling.
Please do NOT trust these con artists they have no morals and will not treat you fairly”
“I was offered £161 on my phone,they lowered the price half ,my phone was in a case and had a screen protector ,I don't think the phone in the video was mine tbh. But they then upped offer by a further £10 to which I agreed and would be paid the following day.im still waiting, phone number 0333445584
Says its my voice box?
And not answering e mails.
I'm devastated ,I've been conned.enjoy my phone ,karma will get you in the end.do not touch these they are scammers.”
“Avoid this company it’s a scam offer top value for your phone then when they have your phone give you a revised offer and then ignore your emails and you can’t get your phone back”
“Without any doubt they’ll offer the highest phone then after their “checks” they’ll say it didn’t meet the grading system. I sent a great
Phone and they send me a video of something completely different, reduced the
Price by 90% and won’t even respond to my emails when I declined their offer and asked for my phone back”
“Avoid! They are scamming you - they offer the highest price on the comparison website then when you send in your phone (mine was immaculate, would be described as excellent has always had a screen protector and case on) they down graded it to less than good due to "signs of wear" I emphasise there were no chips, scratches, it was boxed and I paid £8.50 for special delivery. They offered £487 and downgraded to £350 and I had to pay £8.15 to get it Special delivery back to me. Don't use them”
“I will never use this company again, the views that everyone else has put are true, they mark your phone down by over £100 and charge you £10.75 to return it, leave well alone”
“Originally offered me £250 for an iphone 12 256gb. Took pictures and sent it off in perfect condition, bar a few scuff marks around the camera housing: They offered £165! They said the screen, side and back of the phone had damage, which I would not be able to see in bad light. The phone was always protected in a case. I asked for my phone back because they are not getting it for nothing. I hope they haven’t deliberately damaged my phone…”
“I remember when i had to divorce my ex wife because i was able to read the chat on her mobile phone with some guy she claimed was her cousin. She was always sending him my hard earned money and He kept asking about my 1 year old daughter in the chats calling her his baby, that got me really curius that i had to run a DNA test and found out the baby was not mine. I felt so betrayed and heartbroken, that was the worst time of my whole life. I will advice everybody to check that partner/fiance that you are currently in a relationship with so you can be sure that nobody is cheating or deceiving you. i surfed in the darkweb and hired a professional team of hackers called: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌, they installed a program on my phone that gave me access to view every content on her phone and she never noticed her phone was been hacked. 𝐇𝐞𝐫𝐞 𝐢𝐬 𝐭𝐡𝐞𝐢𝐫 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧:
𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩
𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@ 𝐆𝐌𝐀𝐈𝐋. 𝐂𝐎𝐌)
𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏
𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩 𝐨𝐧𝐥𝐲 +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕”
“If I could give ZERO I would. Offered £221 for my S21 Ultra so sent it off. Took pics before I did so I knew what condition the phone was in, but when they inspected it.... they found screen damage and dropped the offer to £100! The phone has always been in a case and never kept in a pocket with anything to cause scratches. I'd stay away from these guys if I was you.
OH MY GOD! I've just rewatched the video and it doesn't look like it is my phone they've 'tested' - The CE mark, the UKCA mark & the pic telling you not to put it in a bin are CANNOT seen on the phone they've videoed & sent to me.
I'll be going to trading standards & I'll also be checking the IMEI of the phone they send me back to make sure that correlates with the one held by my network.
AVOID”
“I was quoted £120 for my perfect S20 which has never been out of its wallet case , they then said it had many imperfections ( which was a lie) and offered nothing.
They sent it back and it does not look like mine and had the remains of a sticker and glue on the back. DO NOT USE THIS SCAM COMPANY.”
“Don't be fooled by the “Best Price Guarantee” sent my phone to these guys after a initial online offer of £295 (Samsung S24 Ultra 5G.. 2 Years Old).. they received it on 24/05/2024 checked it by 29/05/2024 and sent me a amended offer of £80.. I didn't receive the amended offer by phone, email or post, it was on my WeBuyAnyPhone.com online account.. I had 7 days to respond if I didn't the amended offer would automatically be accepted.. Luckily on 04/06/2024 I decided to chase it up and logged in to my online account to find the amended offer.. the only way to contact these guys is via email or online chat.. theres no response from either.. the reason for the amended offer was the Spen didn't work, you can pick one up from eBay for £10.. absolute joke of a company.. God knows if Im even going to get my phone back I cant get in touch with them and fully regretting sending my phone.. Do Not Use!!!”
“Avoid avoid avoid. Offer a decent price (iPhone 13 pro max £445 then reduced it to £325 with a list of ‘problems’ - a phone always in case with screen protector. Said send it back to me and they offered £375 then £385 absolute chancers.. Do not send them your phone - use music magpie - much more honest”
“Beware. WBAP will attract you with the highest initial offer, then downgrade your phone’s valuation following inspection. My phone was downgraded from good to poor for “microscopic blemishes” on the casing. They told me it must be “absolutely perfect to be classified as good!”. Took a week to return it, sent it to Mazuma, who did not quibble about the good description. Very disappointing experience.”
“Same as many others on here. Offered me £50 for an iPhone X in good condition. This turned into ZERO pounds which I refused. They then offered £10.75 - the cost of returning the phone! Dreadful service - be warned”
“They offered my £81 for my great condition 128G iPhone XR - I stated it was in 'good' condition. They 'reviewed the condition of my phone' and told me it was worthless! They then charged me £10.75 to post it back which at least £7 more then the cost of Royal Mail. They also state in the small print that they will keep your phone if you don't respond in 5 working days. These guys are ripping people off! Avoid like the plague!”
“Absolutely awful phone selling experience a complete scam do not sent them your phone!! 140 pounds turned into 10 once they had it. Avoid at all costs plenty of honest companies give you plenty more and be nicer about it. 0 stars avoid”
“Absolutely nothing wrong with my iPhone 11, has a few minor marks on the screen but it’s not chipped or cracked, when they gave me the evaluation they said £143, I sent my phone off and they then offered me £43 lol, and charge £11 to send your phone back to you and aren’t in a hurry to do it either.. . absolutely rip off”