Adexa Direct Reviews

1.1 Rating 983 Reviews

2 %

of reviewers recommend Adexa Direct

Company Reviews

Questions

Metrics

1.1

Based on 983 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 34%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Adexa Direct deliver? How long does Adexa Direct take to deliver? Does Adexa Direct deliver on time? How is accuracy and good condition of items delivered by Adexa Direct?

Returns

How is Adexa Direct returns process?

Customer Service

How can I contact Adexa Direct? How quickly does Adexa Direct resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Adexa Direct.

How long does Adexa Direct take to deliver?

Helpful Report

(2 weeks ago)

Adexa Direct normally delivers over 7 Days.

Helpful Report

(2 weeks ago)

50.34%

Industry Average

“ Ordered two fridges, one turned up with some damaged packaging we accepted the delivery and checked it to find the glass was shattered and i e mailed them the same day as delivery. ”

- Ed

“ After a delivery debacle the milk frothing unit on an expensive coffee machine stopped working after only 1 month of use, apprently they won't do anything unless a 'qualified catering engineer' (which isn't even a qualification) does report, which would likely cost £100s even if you can find someone to do it. ”

- Anonymous

“ Product delivered promptly but one out of eight was broken when unpacked. Alexa refused to replace as their terms require immediate unpacking and checking before allowing delivery to be signed. Try telling that to your courier! ”

- Michael Jerome

Adexa Direct Reviews

Delivery - Average