Adexa Direct Reviews

1.1 Rating 983 Reviews

2 %

of reviewers recommend Adexa Direct

Company Reviews

Questions

Metrics

1.1

Based on 983 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 34%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Customer Service

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How does Adexa Direct deliver?

Helpful Report

(2 weeks ago)

Adexa Direct delivers items by Courier.

Helpful Report

(2 weeks ago)

50.34%

Industry Average

“ Bought a cooker from this company shocking service delivered with damaged top part of over, would not help in any way , could not return, or they would not even replace the damaged top part which was the easiest option, said we should of unpacked it at road side delivery to check not damaged and our fault , looked like they had tightened the srapping to tight on cooker and this bend the top of stainless steel top part , we had to bang out the dents in it to make it the best we could then spend £265 on again engineer to pass it fit for use, Megan who we spoke to was about as useful as a ashtray on a motorbike, use this company at your peril. ”

- David

“ and paid next day delivery charges. ”

- Anonymous

“ Unfortunately I didn't make the delivery driver stand on the driveway while I opened and inspected every single part. ”

- Anonymous

Adexa Direct Reviews

Delivery - Average