Adexa Direct Reviews

1.1 Rating 1,024 Reviews

1 %

of reviewers recommend Adexa Direct

Company Reviews

Questions

Metrics

1.1

Based on 1,024 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 33%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Adexa Direct deliver?

Helpful Report

(3 weeks ago)

Adexa Direct delivers items by Courier.

Helpful Report

(3 weeks ago)

50.00%

Industry Average

“ Clinical fridge. delivered after 3 days even thou paid next day delivery chased 3 or 4 times on telephone minimum wait 30mins. Product developed a fault 2 weeks after switching it on asked to send numerous videos of the plug, ventilation and door over 4 days. 4 days later still awaiting a solution as now passed to tech team and emails states upto 3 days to get back. ”

- aby

“ Once you unload from the delivery truck it is your problem. ”

- Anonymous

“ What a sham of a company, products supplied damaged and after weeks of complaining they basically say they will do nothing as its your fault for accepting the delivery. ”

- EK

Adexa Direct Reviews

Delivery - Average