Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,725 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,725 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5 star service, good price, billie martin the engineer did an execellent job thanks mate.”

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Posted 4 years ago

“Gavin from Aerialforce Southend-on-Sea arrived as planned and had my new tv aerial installed within an hour, no issues. Very happy with the service so thank you!”

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Posted 4 years ago

“They never turned up. Waited in all day for nothing!”

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Posted 4 years ago

“Nice guy worked verry good would recommended this company”

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Posted 4 years ago

“Lee the engineer came to my property to give me advice on the best possible service he had to offer his workmanship and mannerisms was 2nd to none very polite and got the job done with zero mess or disruption. A class service and perfect picture on the TV definitely use his service again.”

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Posted 4 years ago

“Brilliant service. Recommended ariels that are suitable. Thanks again.”

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Posted 4 years ago

“So disapointed. Mum house bound on oyxgen. Assured me they would come out. 4 hrs later cancelled. No time to ring anyone else. Unbelivable.now left all bank holiday with nothing!!!”

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Posted 4 years ago

“Awful - booked an appointment for aTv wall mounting, waited in only to be called with an hour left in the day and told that they couldn’t come. Rescheduled the appointment for 8-1pm today. I called them at noon as I still hadn’t had a visit and was again told that they were running late. I asked whether they were definitely coming and there was someone in my area. Was told that yes, they are coming. Just had a call to say that they aren’t now. With 2 hours left of the day. Absolute waste of time and energy and have to go back to work next week and will not be able get some other company out!”

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Posted 4 years ago

“Service is appalling and disappointing, booked someone to come out to look at some installation work in Newport area no one turned up and when called to ask there was no justification. Time was wasted and plans had to be cancelled. I will not recommend due to the unprofessional behaviour received and will definitely inform friends and family of such disappointing service.”

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Posted 4 years ago

“Very professional and courteous, explained what they were doing, would highly recommend”

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Posted 4 years ago

“////Avoid like the plague (or any virus that may be going around)! Terrible customer service! I and my tenants re-arranged our day yesterday to wait for the aerial person from 0800 to 1800hrs. I called main office at 1715hrs to check that they were still coming and I was assured that they were and that the "engineer" would call me soon to let me know when they would arrive, but no phone call and it was a no show! Would have been acceptable to receive a phone call even just to say he/she was not coming! Do yourself a favour, Aerial Force do not care about you/customers, so save yourself a load of hassle and use LOCAL reliable tradesmen and in fact use anyone local who can actually be bothered to communicate with you on the day using a mobile phone. PS - Had to give one star for this review but would have been zero......just like my new Aerial!”

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Posted 4 years ago

“Terrible service waited in all afternoon, no one turned up rang me at 5:00 o'clock to say they wasn't coming.”

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Posted 4 years ago

“Steve was excellent and supper quick highly recommended this company the price was right”

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Posted 4 years ago

“Very clean job done professionally. Very friendly. Explain what need doing.Highly Recommend it”

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Posted 4 years ago

“Very efficient and professional. Clean job.very friendly. Thank you Bob Lad Gorton”

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Posted 4 years ago

“Scott the engineer was very knowledgeable and gave good advice. Pricing options were explained well. Aerial was installed on roof along with secure cable into the house with no mess. Highly recommend AerialForce”

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Posted 4 years ago

“Adrian as arranged and did a brilliant job at a great price. Very friendly and helpful and would recommend to anyone”

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Posted 4 years ago

“After arranging an appointment the contact centre said I would be contacted from 1 and 6 I had to call back several times before an engineer actually called me they did not turn up that evening so I called back the next day to see what went That evening the engineer said he would return on my property at 10:30 in the morning at 12 o’clock nobody had still arrived so I gave them a call the engineer advised when he’d finished his job he would come which I was happy with when the engineer finally arrived he looked at the job I explained what I wanted he gave me a price and we agreed to start He said he was going to get some materials he never returned I’ve tried calling him on my mobile phone he blocked my number he finally answered to my wife’s phone and said I won’t be long 20 minutes or so then he blocked my wife’s number I think I know the reason why he did not return it’s because I live in a caravan park I think this sort of stereotype racism in the 21st-century is absolutely unacceptable I called the office and the manager of the telephone apartment is now saying that he does not cover my area absolutely disgusting this should not happen in the 21st-century Please do not use this company company as they are very racist against people who live in a caravan park why I don’t know not one for posting reviews but I’ll bet if it was a different ethnic minority group they would be a lot more said hope this helps for future potential customers”

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Posted 4 years ago

“Job ID 204061 (24/8/2020) Very good next day service. Engineer was competent and his technical knowledge was good. He took time to explain the alternative work that could be carried out and left it to me to decide. The work carried our was quick and efficient. Good reception in the multi room set up were received. I am happy with the work carried out. The price paid was fairly standard and acceptable.”

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Posted 4 years ago

“amazingly quick and excellent job! Called back after 20 seconds, then engineer here within an hour and brand new aerial less than an hour later! I had put up with missing channels and poor reception for months. I should have done this ages ago. Engineer was polite and friendly, explained what needed doing and did a very neat job of the cable”

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Posted 4 years ago

Aerialforce is rated 4.0 based on 2,725 reviews