“The customer service is awful and AIG tries to force you pay a higher premium than quoted by giving you lame excuses. I accepted another policy with a reputable company for $5 less per month with the same amount of IUL insurance. Stay away from them, I've spoken to two unprofessional agents with no knowledge of an IUL.”
“Do not ever purchase any insurance with these people they are a rip off and they are a crook. I purchased insurance for flight and then when I tried to cancel and file a claim for that flight. I was told that the claim was denied because I was canceling it for my flying companion. I would never ever purchase any kind of insurance through this company y’all rip off and I’m going to dispute my charges with my bank. Y’all must be really needed $15 rip off”
“I purchased their insurance protection via Expedia. A scamming rental car called Zezgo accused me with existing dents on their rental car, and charged me $2,000. I contacted AIG, but they didn't help. Wasted money for nothing. I shouldn't have purchased insurance protection.”
“I purchased an AIG policy when renting a van through Enterprise. I bumped the back bumper of the van which resulted in a crack. Apparently this crack impacted the back-up camera. Total charge $2487.29. I had to harange Enterprise to finally get repair pricing. Then it took months and MANY calls and emails to AIG before they finally processed the claim. Now they indicate they'll only cover $1912.48. They charge an 'ADMINISTRATIVE FEE OF $150' (isn't that part of the premium I paid), they won't cover the $174.31 for diminution of value of the car, and they charge a $250 deductible. So I'm out $574.81. What a rip off!!!!!!! They don't respond, they don't follow through on the claim, they make it as hard as possible to get this claim resolved and then they leave me responsible for an unfair amount of the cost. I won't be renting from Enterprise nor using AIG insurance EVER again.”
“I am extremely disappointed with AIG Travel regarding my recent experience with their travel insurance policy. I purchased a policy for my trip, believing I was covered in case of unexpected events. Unfortunately, when I had to cancel my trip due to unforeseen circumstances, AIG travel refused to provide a refund.
Despite providing all necessary documentation and meeting the criteria outlined in the policy, my claim was denied without a satisfactory explanation. The customer service was unhelpful and dismissive, making the entire process frustrating and time-consuming.
I trusted AIG travel to support me during an unexpected situation, but they failed to deliver on their promises. I strongly advise others to consider alternative insurance providers who truly stand by their commitments and value their customers.”
“I'm 90 years old, trying to cash in a 5 thousand dollar life policy I took out in 1962,, it's insane what these people have put me thru ,9 weeks now , still no check, ! They are terrible company!!!”
“You are a scammer liars cheaters etc. you are the sons and daughters of the devil himself. You will have no excuse on the day of judgement when you say " oh I was only doing what I was told" see now you can quick this company and change your ways or bear the wrath and indignation that is coming soon. Laughing?? Ok remember when you are crying in turmoil for relief but it done come!!! Worship God”
“Don't feel sorry to hear bad experience.....it is bad and worst experience....... sorry your foot try to rectify it...do proper communication with the patient don't ask case history again and again that is not a cinema story to ask the patient......lack of communication with patients......don't come to conclusion as quick........and your administration department is very worst they are not responding properly and nurses they don't even know to take blood properly for tests my mom blood was leaked over the bedsheets......but they don't worry for the blood was leaked they only worry that there seniors did not want to scolded worst hospital worst employees”
“I've been a loyal AIG customer for years, but the recent experience with their service has been nothing short of infuriating. It's June, and I still have claims from 2023, as well as the beginning of this year, that remain untouched and pending.
Despite their continued excuses about being behind and facing a backlog, they have no trouble deducting money from my account on time. This is absolutely unacceptable. It's been 6 to 7 months, and I'm still waiting for my claims to be processed.
Every time I contact them, I'm met with the same excuse: they're behind and haven't caught up. This level of inefficiency is staggering, especially when considering how long I've been with this company.
What's even more frustrating is that it seems like the only time I see any action on my claims is when I write a negative review. This is incredibly stressful and unfair to me as a customer.
To anyone considering AIG for their insurance needs, I strongly advise looking elsewhere. The constant delays, lack of communication, and overall inefficiency are not worth the trouble. This company has let me down time and time again, and it's clear they do not prioritize their customers' needs. Avoid AIG if you value timely and reliable service.”
“Very bad and useless, didn’t receive my travel compensation due to a canceled flight, the employees were just fooling around, finding a bunch of tricks to avoid paying compensation”
“AIG /Corebridge, charges HUGE fees to quote, monitor your whole life insurance account. The setup is 4,000, to meet, in order to be able to borrow against your policy. I have been with the company for almost 2 years and I'm no where close to meeting that, because they charge more than the principle can build up to the 4,000 dollars . If I wouldn't lose so much money, because I have invested for so long, like 400 to 500 dollars, I'd already cancelled my account, plus they charge you additional fees to close out your account. Don't do it, they are about money and not about helping. The fees that they charge outweigh the positive, supposedly good things about a whole life insurance policy. You have been forewarned”
“AIG drafted my first life inaurance on the 25th of may instead of the 6th of june. Agent was very nice but i will not do any business with AIG due to this ....”
“Scam, flight was delayed, missed my connection and my bag was lost for 5 days, had to spend the night at the hotel and buy some necessities. They gave me $30 for the inconvenience.
Thanks but no thanks, most claims get denied.
SCAM company”
“just the worst customer service I have ever had
No one came back to me when I phoned, ( i was told it would be within 48 hours)
When I complained a few weeks later someone from customer service phoned and left a voice message that they would call me back, and two months later they still have not
I get emails saying they are looking into it. Its over four months. Are they that bad that I am in a queue. Honestly You could not write how bad they are”
“Once again, I find myself compelled to share my ongoing frustration with AIG and their abysmal service. Despite faithfully paying my premiums, I'm consistently met with delays and excuses when it comes time for them to fulfill their end of the bargain.
It's been nearly two months since my last payout, and I'm still waiting for what should have been a prompt reimbursement within 7 to 10 business days. To add insult to injury, they've already debited my account for another three months of coverage, despite failing to deliver on their promises.
Their claim of being behind due to a new system has worn thin, especially considering they've been using that excuse since the beginning of the year. We're now well into the middle of the year, and yet they still haven't managed to get their act together.
AIG's consistent lack of efficiency and disregard for their customers' needs is utterly unacceptable. I urge anyone considering insurance options to steer clear of AIG unless they enjoy being repeatedly let down and left in financial limbo.
It's time for AIG to prioritize their customers and honor their commitments with the same urgency they display when collecting payments. Until then, I'll be exploring alternative insurance providers who value their customers' time and trust.”
“Not helpful, I am a third party in an accident not my fault, and aig won't pay the full amount to get my car fixed €200 in the difference between audi garage and a back end garage which they recommend not audi parts unbeatable audi can fix it in 2 weeks the other garage 6 to 8 weeks so the rental can they are paying is going to cost more . Madness ,why to we pay some people are probably right not paying for insurance this is the way they do business.”
“AIG handelt namens GAMMA Holding een schadeclaim af die is ingediend na opgelopen letselschade in één van de Gamma vestigingen. Het is beschamend hoe traag deze schadeclaim wordt afgehandeld. Onbegrijpelijk dat GAMMA met een dergelijk bedrijf in zee gaat.”
