“AIG will not hire senior peple unless you work there had a interview was denied not because of my experience, i have never received another interview very sad”
“I wish I could give zero stars. This product is a waste of money. We bought a policy for a United Flight for my husband who is serving as a caregiver for his brother while he undergoes a Bone Marrow Transplant at City of Hope in Duarte. My husband had to change his flight to work around the patient's appointments. We filed a claim for the change fee and provided necessary documentation. It was immediately denied. We called a representative who told us to file some additional form and are still waiting to hear back. We have dedicated around 6 hours to collecting our $200. Not worth it. Don't buy.”
“Awful, I got Covid and a pic of a postive test is not enough. They required me to see a doctor. So I can pay the doctor to tell me I have Covid? Scam!!”
“A total Scam, We were left behind missing our connecting flight departure due to a 1 and half hour delayed flight. came back to me only almost after a month saying my claim was decline.. due to blablabla. Cant claim: Not delay and not a Missed departure.. lol.. Zero* this Insurance is good in just Taking Money..”
“After paying a lot of money for travel insurance, the claim adjuster states that I am not covered because my luggage arrived at that same place it started. I did NOT receive my luggage for the entire 10 day cruise. AIG is a rip-off. They fail to care that I was without my belongings for 10 days, had no idea what happened to it. They do not care about customers, they just take your money & say oh well. How pathtic for an insurance company to operate in the manor!”
“Been trying to get my claim for a very simple flight that was canceled due to weather and it’s taken many months and some ridiculous hoops and documentation to no avail”
“I wish they had a zero to give because they don't deserve anything. I booked my trip and I get insurance on my trips and I had the global IT happen when we were going on the trip, so we didn't get to go because the we wouldn't make the connecting flights and the earliest they could get us down there was Tuesday night at 9pm or they had another flight on Thursday. I have tried getting my money back from them and they told me that the global IT is a common carrier!!!! I have never heard of a global IT before or it being a common carrier, but yet you can basically move and get a refund. I provided the original times for both flights and the changed ones AND the test messages I got saying it's been delayed and the claims adjuster said it wasn't enough!! Like what else do you want!! I will not recommend this to a friend family or anybody nor will I EVER PURCHASE ANYTHING WITH THEIR NAME ON ANYTHING!! These people are terrible and they know it!!!!”
“My name is Girraj Bohra I came all the way from Rajesthan to see gastroenterologist at AIG Gachibowli
I suggest to see doctor Suman Mathur where meet Miss bani doctor assistant she advice us to wait for 2-3 hours we waited without meal and drinks for 3 hours (in case to do endoscopy test) after that the doctor went for lunch and we waited more 2 hours I was getting fainted due to lack of water and food but there was no concern regards patient and we were just getting keep on postponing the appointment in every hour.
I highly recommend not to visit because there is no value for your time and health.
Such a big hospital with careless, worst service.”
“My experience with AIG has been nothing short of infuriating. I filed two claims almost two months ago, and I’m still waiting for any kind of resolution. Despite following up multiple times, all I get are empty promises that someone will contact me within seven days. It’s now been 12 days, and I haven’t heard a word.
It’s mind-boggling how they can efficiently take money from my account but can’t manage to process claims or provide basic customer service. After reading countless reviews, I’m starting to believe they’re doing this to everyone—delaying payouts in the hope that people will just give up and drop their plans.
Well, I’m not dropping mine. I’ll continue to pay, and they’ll have to pay me what I’m owed. If it comes to it, I’ll get a lawyer involved. This company needs to be held accountable.
To anyone considering their services—don’t. If you want to avoid endless stress and frustration, steer clear of AIG. They’re simply not worth the headache.”
“I had a claim and they shorted me by $400.00. I have called - straight to voice mail.
I have emailed mulitple times. no one contacts me back. they have terrible customer service and no one can help. they just keep saying someone will contact me back. it has been weeks. DO NOT BUY this insurance.”
“A family member passed and had life insurance with AIG well 12 months later insurance payout still not delt with and continually making excuses was told it would b delt with soon to be then be told they would have to ask doctor Evan more questions which they could have done the first time of contacting them was going to get my own insurance from them but will going else where”
“The absolute worse. I file Claim under one provision of the policy, provide all necessary documentation. They decline my claim under a totally different provision. This is after getting advice from their Sales Department on how I would be covered and indeed my claim would be covered. The Customer Service is the absolute worst. Their CSR's can not answer any questions about the policies that they sell. Hence, why I went to their Sales Department, which was happy to answer since they thought they could make a sale. This company should be ashamed and so should Expedia for even using them.”
“Do not buy this insurance.
My claim was denied. I got it for a hotel room. Canceled it the following week and after sending all the paperwork they still denied the claim.
They should not be given as an options on Expedia. total scam”
“Got car rental insurance when book flight via Expedia, and got car crash in San Jose CA. Call Expedia, was told to file claim at AIG web. AIG does not make it easy. Called AIG, got somebody from India, it's very hard to understand the English, and the agent was rude. She does not provide any help at all. I didn't now Expedia outsource the insurance to AIG. Neither Expedia or AIG provide help, terrible terrible customer service. Never buy any insurance via Expedia, or book any flight, rental from Expedia. It's scam.”
“Denied claim because the info provided…
Denied claim because the info provided doesn't match there records. I scanned proof of everything and still denied it. There a scam..
Date of experience: July 25, 2024”
“If I could leave zero stars I would. I purchased trip insurance with an Expedia hotel reservation. AIG charged my credit card 3 times the quoted price for it. I have been fighting it and asking for a refund ever since (one month now). AIG blames Expedia, Expedia blames AIG. Stay away from both!!!”
