AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 16th November 2024

Prem Pashte

AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

584

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased few materials from AJIO on 6th October. Order ID: FL0315601693. Courier partner is Ecom Express at Manipal, Udupi. Materials was out for delivery since 10th October and till date it is not delivered. Daily I get SMS that delivery attempted but failed. So I have raised complaint, complaint ID COM00025935261. Almost 4.7K amount is blocked. Pathetic service by both AJIO and Ecom Express.”

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Posted 3 years ago

“Ajio Company service very bad. Customer service is also not good”

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Posted 3 years ago

“They are dupers. I got puma shoes from them and they were defective their mesh wash torn. So i returned them thinking i will order again but instead of getting refund they told me that i sent them a fake product and that i wont be getting my refund. And they duped me of my 2400 rs and i am a student so that money hurt me bad. Summary- dont buy anything from them if you value youe money.”

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Posted 3 years ago

“I have ordered t-shirt order id EX0009217692. Since March am following up on the same but no one calls back, no refund the amount, no resolve the issue. How cheap is this?? That company is not able to give refund. The best service by Amazon and other app that they are ready to refund on call. Iam not concerned about money, but i want to see how many this company will delay is resolving the problem. #fake #cheap From 8months they couldn't able to resolve the problem. Attached is the photo of complain nos for your reference.”

AJIO.com 1 star review on 18th October 2021

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Posted 3 years ago

“The customer care is unresponsive since 15 days I tried to return my product firstly product does not show delivered status when this problem was solved order is showing no return is available. It's very irrigating annoying. I am unable reach customer care.”

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Posted 3 years ago

“It's been 10 days now and I haven't received the delivery, e-commerce is so bad”

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Posted 3 years ago

“Bad quality of t-shirts this time. used cloths, no branding. very disappointing. never use aio again. i have ordered fidato t-shirt, they send a road side type unbranded clothes”

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Posted 3 years ago

“My product never got delivered it was at e com office for more than 10 days they did not delivered my product i filed complaint to customer care and it was said it was sorted out and now my product has returned blaming everything on me saying we tried but your adress was wrong and customer executive are deducting my calls and that E com delivery guys never picked my call and the sale is over no i am at loss and they dint even gave me a solution about it.”

Helpful Report

Posted 3 years ago

“Total frauds !!! The delivery personal cancelled the delivery without any update given, Since then no refund is made, customer care service is almost unreachable and once connected, they hang up the call just in the middle of conversation without any call back . Pathetic buying portal !! TOTAL WASTE OF MONEY ! REAL FRAUDS WHO ARE NOT WILLING TO RETURN YOUR HARD EARNED MONEY. USELESS HEADACHE IN ALREADY BUSY TIMES ! NEVER BUYING FROM THEM AGAIN !! NEVER RECOMMENDABLE !!”

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Posted 3 years ago

“Worst experience...fake products..fake sales. Please don't buy anything from this site.”

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Posted 3 years ago

“My account got hacked. Someone else had placed an order with my ajio wallet money and got the item delivered to them by changing address and number. Contacted customer care through email. Don't get me started About the customer care number. It tells you to that you will have to wait a long time to talk to the executive. But I don't think the company even has executives to contact and the responses are already recorded. Waste organisation...led by so called rich people who can't even afford a customer care executive lol. My advice don't leave money on your wallet unattended for a long time and also don't ever online shop with ajio. Thank you”

Helpful Report

Posted 3 years ago

“I have ordered a product from this pathetic site but till now I have not received my product and it's a prepaid product their team members are saying that it is delivered to me. Such a pathetic services they are offering and no response on our mails and calls”

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Posted 3 years ago

“Had a worst experience with Ajio. Not a valuable platform to purchase things. Zero customer value. Had ordered for 2 pants, out of which only one was received. The pack was opened in front of the courier person, but he said he has got nothing with that. Tried returning the order, they refused to take. There was no response for mails. Customer care number was not reachable. They do not value the customer, their time and money. Highly Recommend not to shop on this platform.”

Helpful Report

Posted 3 years ago

“Fake site fake people & fake customer service. Product delivered quickly if return is placed product taken back immediately but no refund policy. U keep calling them no 1 to answer Ur call keep mailing them No1 to mail u back, just simply forget Ur money. Please people do not buy from Ajio or u too write a review as I am doing now. Amazon n mintra are the best n genuine sites where Ur money is returned back for a retuned product. I have already removed Ajio from my cell n have asked 50 of my team members to do the same. Diwali is comming soon n Ajio will loot people badly. They are simply looters very bad.”

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Posted 3 years ago

“Worst site ever, a biba dress got damaged in first wash they denied return and pick up. They are not even accepting complaints. Worst online experience ever. Customers care don’t respond to phone calls and mails are always delayed by 48 hours.”

AJIO.com 1 star review on 7th October 2021

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Posted 3 years ago

“I had canceled an order for whic I haven’t received the refund yet even after emailing, calling the AJIO customer care there is no response. Another order is on the way and it showed me that it would be delivered today, but the order didn’t reach me so I called their delivery partner Xpressbee, no response and I even complained to AJIO customer care but again no response. Such pathetic behaviour. They really don’t care about their customers.”

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Posted 3 years ago

Helpful Report

Posted 3 years ago

“I have returned a product, haven't got the money back, I called 50times, there is no proper response from the team , such a pathetic service , Never trust this app, they playing around with PPL, by not giving the money back shitty service”

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Posted 3 years ago

“Ajio return service is too bad in #shimla It's not get responded in early days No call, No returned Conformation I tried many time to contacts for returned my defect product.... But problem do not resolved.. #shimla , #ajiout”

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Posted 3 years ago

“The customer service sucks big time I had ordered one shoe and the couldn’t change the customers number lol . The don’t have the courier vendors number. The courier place doesn’t exist only”

Helpful Report

Posted 3 years ago

AJIO.com is rated 1.3 based on 1,635 reviews