Amazon India Reviews

Name: Amazon India
Rating: 3.93

3.9 Rating 1,725 Reviews

77 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 11th November 2024

Anonymous

Amazon India 1 star review on 27th October 2024

Vipin Roy

Amazon India 1 star review on 19th October 2024

Amazon India 1 star review on 18th October 2024

Anonymous

Amazon India 5 star review on 9th September 2024

Nima

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to order and easy to make returns”

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Posted 5 years ago

“Good offers free delivery”

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Posted 5 years ago

“The customer service, I have some complains about some buyed things, and the shipment wasn´t ok, so they help me to fix that issue, and anothers shipments came really fast, faster than the time that they said on the product page. so for me Amazon it is working very fine... excellent I think.”

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Posted 5 years ago

“I was pleased to see so much choice and the order was sent quickly.. The goods were as described.”

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Posted 6 years ago

“East Grinstead store, such kind and lovely staff. Always helpful and we'll stocked. If they don't have it they can get it in.”

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Posted 6 years ago

“i have bought many items from amazon over many years never had any problems and always very good delivery”

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Posted 6 years ago

“Really good experience, and with the related products helped me out very much”

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Posted 6 years ago

“Bought some records and books, very happy with the purchase”

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Posted 6 years ago

“Very quick delivery and easy returns.”

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Posted 6 years ago

“I have never had any problems with Amazon so am disappointed with their bad review on the "Rip off Britain" programme on BBC One.”

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Posted 6 years ago

“Super happy with how fast there delivery is and well packaged easy returns and customer service are happy and helpful”

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Posted 6 years ago

“Quick delivery and easy returns.”

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Posted 6 years ago

“15% off in subscribe and save is great”

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Posted 6 years ago

“Amazon is my go-to online shop. The prime feature is what sells it most for me, as I can have items delivered within 24 hours. I also find goods to be well priced, and find most things to be cheaper on Amazon than on the high street. The customer service is excellent, and one time when an item wasn't delivered (courier said it had been), I received a refund promptly from Amazon. The agent was very helpful and efficient. The app is easy to use. Overall, great shopping experience.”

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Posted 6 years ago

“Allways great service and great products at reasonable prices”

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Posted 6 years ago

“good delivery and price on web site”

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Posted 6 years ago

“easy to use, everything available at a click”

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Posted 6 years ago

“There service is excellent”

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Posted 6 years ago

“Good range of products, great delivery, can just be hard to decipher where to get customer service information from.”

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Posted 6 years ago

“excellent service.very prompt delivery”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,725 reviews