Amazon India Reviews

3.9 Rating 1,725 Reviews

77 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Amazon India deliver?

Helpful Report

(2 weeks ago)

Amazon India delivers items by Courier.

Helpful Report

(2 weeks ago)

72.09%

Industry Average

“ b) Prices are competitive and delivery is fast. ”

- KM Bhat

“ The seller called me after it was shipped and was reported on the Amazon site as being out for delivery to say they had sent me a black charger but otherwise it was all the same. ”

- Hema

“ Helpline number)986(.1988.819 “Poor service, wrong information provided to customers. I have informed by mail to change contact number for delivery as i was not ... Rating ”

- Amazon

Amazon India Reviews

Delivery - Fast