Amazon India Reviews

3.9 Rating 1,725 Reviews

77 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Amazon India deliver? How long does Amazon India take to deliver? Does Amazon India deliver on time? How is accuracy and good condition of items delivered by Amazon India?

Returns

How is Amazon India returns process?

Customer Service

How can I contact Amazon India? How quickly does Amazon India resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Amazon India.

Visit Website

How is Amazon India returns process?

Helpful Report

(2 weeks ago)

Greater than 77% of reviewers feedback is Amazon India returns process could be better.

Helpful Report

(2 weeks ago)

0.00%

Industry Average

“ Amazon Deny any returns even request made on day 1 of "7day replacement policy". Avoid online buying at Amazon.. Better buy local.. better buy at SP road Bangalore or chenoy trade center park lane secunderabad ”

- Anonymous

“ I had a very bad experience!! last month I received wrong sizes for 3 kurtas ordered and when I requested for exchange citing the reason as wrong size received they again sent the wrong sizes in exchange that I returned back and then after few days the returns dept is writing mails to me that I have returned wrong item to them !! So disappointing and ridiculous of you Amazon!! What would I do with S size kurta when my size is XL ?? They are threatening to close my account for some unusual activity in my account !! So today I signed out and deleted this app that is full of liars,sick,blind and hypocrite people !! Not interested in buying anything from people who blame customer for their mistakes and shortcomings!! You people really need and IQ test and eye check up for sure! Goodbye 👋 ”

- Anonymous

“ Returns are also very convenient. ”

- Maria Raj

Amazon India Reviews

Returns - Difficult