Amazon India Reviews

3.9 Rating 1,725 Reviews

77 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Amazon India resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 37% of reviewers feedback is Amazon India takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

78.89%

Industry Average

“ Amazon customer service support number,O7OO.86.32.16O-_any problem solution call online shopping customer support.......70290 27986Amazon customer service support number,O7OO.86.32.16O-_any problem solution call online shopping customer support.......70290 27986 ”

- Customer

“ Super satisfied with the quality of the goods , excellent coustomer service . Very easy returns and refunds. Overall happy with this application. ”

- Dorothy Noel

“ 6297280184///Amazon costomer care good service good results customer service thanks Amazon costomer care no. ”

- Hina

Amazon India Reviews

Customer Service - Good