“I work 3 jobs to make what I do. And my son has spent about 1700 euros or more on game apps which I have worked hard for but all I am asking for is a refund. I still have not got the refund.”
“Their spyware bug app is on top of its game! A very sophisticated app that is built by a professional team of experts in the cyber security field. The customer support is always available and keen to help.
WWW . HACKERSPYVILLE . COM
(320) 961 4598”
“Michelle, Oak Brook store is outstanding. She took the time
to listen and then made suggestions. No pressure. I was
stressed and Michelle made me comfortable. Have a new
iPad that fits my needs. Thank you Michelle !”
“I am certainly not good with using technology and I had my doubts when I first planned to use JOSE for monitoring my kid. But I must say the support team made it super easy for me to start using JOSE. They installed the app for me on my sons Android phone. I mean, nobody I know is offering such great support. The app itself was super easy to use, even for a non-techie.
WWW . HACKERSPYVILLE . COM”
“So far so good! This app made my life easier! it automatically access to apps once the set time limit is reached one suggestion I really hope you consider adding to you future updates.
WWW . HACKERSPYVILLE . COM”
“To the staff at Apple who painstakingly persevere to provide excellent service...Thank you so much. To those who revel in taking their customers round and round in unnecessary circles and passing you on to colleagues for more of the same...Shame on you.”
“I HATE THIS SO MUCH OK,I HAVE A GOOD REASON THEIR PRICES ARE EXTREMELY EXPENSIVE!!!! ALSO I TURNED MY APPLE PHONE OFF ND IT DIDN'T TURN BACK ON AND I MISSED MY SISTERS WEDDING DUE TO THAT!!!!! THANK YOU VERY MUCH OTHER PHONE COMPANIES ARE BETTER #BEBETTERAPPLE”
“Last week I had to bring my Macbook Air in for repair, as the battery started playing up. I was able to make an appointment with a Genius bar over the phone (lady on the phone was helpful, hence the 1st star). When I got to the Apple store in London it was chaotic. It looked like there were 3 different queues going on, clearly people all desperate to get their devices fixed before the second lockdown. Not surprisingly, I queued up for a good 30 minutes. When I finally got in, the 'Genius' told me the battery had failed ''cause I leave it plugged in when it's not being used''. That was the only advice I got. I said I hardly do, but according to him that was it. The Macbook is just over 2 years old, with a cycle count at 46...? And the battery fails and it's my fault..?
I was trying to ask about consumer law as well but apparently batteries never fall under that.. So I had to fork out £129 to replace the battery. The only good thing was that they had it replaced within a few hours, hence the second star. Other than that, the 'Genius' guy offered hardly any advice, I felt like I wasn't really listened to and having been out of a job for nearly 6 months I really could have done with a bit more help, especially bearing in mind they make MILLIONS. Disappointing customer service for such a recognised brand. I have always had Windows laptops before and never had any issues! The first time I bought a Mac may well be my last.”
“power button stopped working. quoted £375 for repair by Apple. Only one month outside the 12 month warranty period. Robbery! Probably less than an hours work I would think”
“Website made it easy to choose model. Payment easy and straightforward.
Collecting from store was immediate with very efficient and safe COVID-19 process In store. People in store professional and friendly.”
“Purchased a 27” iMac 5K 2019 model, after a few months use in a normal clean house, a small insect managed to get stuck in the space between the glass and the lcd panel. Apple’s response? Warranty doesn’t cover ‘debris’ under the screen! Surely a £1800 machine should be built well enough that a common household insect cannot get inside the allegedly sealed screen unit?!?! They make great products but clearly couldn’t care less about their customers. Steve Jobs would be turning in his grave.”
“One of the best companies in the world not just in the current time but for many decades, I like it so much due to the unbelievable technology that the company provides for its costumers, but the only thing that bother me with the devices is the prices even though I know it deserve it at all.”
“One of the best companies in the world not during the current time but for many decades due the unbelievable technology that the company provide for their costumers but the only thing that bother me is the prices of the devices even though that the deserve it.”
“1. Pre-purchase unable to get through to Apple despite numerous attempt. 2. Wacom Intuos arrived very promptly on the 5th August at approx 10.30. 3. Since when it is now the 7th at 14.00 both Apple support and Wacom support despite very lengthy telephone calls and multiple downloads, deletions etc the tablet still does not work with either of my iMac's. 4. Just spoken to Apple to reject the Wacom and get it returned and refunded appaling customer attitude. 5. What a great shame I couldn't purchase this from John Lewis they understand customer service. Furthermore Wacom and Apple have been aware of these operating / connecting issues since the Intuos launch in 2017 ! I have worked in retal for over 50 years this is an unacceptable example of product and retailer failure.”
