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“Apple customer service is disgusting, they recovery time is ridiculous even if you have access to the phone and the number to receive messages and codes they show no remorse because itโs not their phone or any products that needs to be fix. I pray they whole system crash so they will loose millions of dollars.”
“I have had iPhones for 14 years. I used to have iTUnes, but I lost hundreds of dollars when my computer crashed and Apple never gave my music back. I was younger and naive. Now I know better what to expect. My girlfriends often had Android phones and they sucked, so I have stuck with iPHone. I don't consider it a good company, though.”
“Apple is a prejudice company. They suspend my Apple Pay because Iโm a legal cannabis business owner. No suspicious activity just one bill payment a month for two years. I sold cannabis businesses 2month prior to Apple closing cash card. But due to there prejudice actions of being too coward to talk to me on the phone and tell me. They didnโt know cannabis was closed. Customer service is a bunch of smart mouthed millennials no clue how to help you. Canโt speak to a supervisor. Good bye Apple. BEWARE. THIS PROVES APPLE IS MONITORING YOUR SPENDING, EMPLOYMENT RECORDS, PRIVACY AND ANYTHING ELSE TO TRY AND HURT YOU. BAD COMPANY PRACTICES. STAY OUT OUR PERSONAL AND PRIVATE INFORMATION. THIS IS WHY CHINA MAKES IPHONE. APPLE IS AMERICAN TRAITORS GO TO CHINA WHERE YOU BELONG”
“Initially, I bought my iPhone 15 Plus in October amidst the hype surrounding them at the time. I had overheating issues since day 1 and over the months they got progressively worse, I spoke to Apple Support upwards of 15 times and attended several in store appointments to be told there is nothing wrong with my phone and to jog on.
Fasting forward to present, I was left with no option but to write a letter of complaint to the Apple Ireland Office and express my concerns about the disservice Apple was providing me and how upset I was at how I'd been treated, being a loyal customer for so long.
They arranged me an express replacement, wavering the holding deposit for the phone as I'd gone through so much hassle. To find out, they're shipping me a brand new device from the Apple Online Store.
Definitely a reason for me to stick by Apple's side for a little longer.”
“Bought a "Apple tv 4k" from Apple Store at Woodlands Mall on June 20, 2024
when we came home found HDMi cable was missing, and the sales associate did not mentioned any about HDMi cable that we need to purchase, does not come the device. If sales associate would have mentioned we would have bought there instantly”
“I've had it up to here with this pathetic excuse for customer service! Over 20 days and still no sign of the CHARGING PORT for my MacBook M1 Air. They keep stringing me along with emails and calls, promising just one more day, then another! Apple's service is a joke, and I wouldn't recommend their products to my worst enemy!”
“At this point Apple is a joke! My family and I literally all have Apple products! I purchased and phone 11 pro max in 2019 along with the Apple + theft and loss protection plan. My son lost his 11 pro max and Iโve talked to I know 5+ people all for the โsenior managerโ to tell me that they canโt file a claim on my phone! So basically long story short! Theyโre a flipping scam!!!!”
“Have a problem with my iPhone 12 speaker turns out itโs a know fault so had an appointment booked with Apple today to be told Iโm 6months out of warranty so nothing they can do, I think this is shocking because itโs a known problem and they could help unless I paid ยฃ280 for a phone that isnโt worth that anymore what a let down”
“I remember when i had to divorce my ex wife because i was able to read the chat on her mobile phone with some guy she claimed was her cousin. She was always sending him my hard earned money and He kept asking about my 1 year old daughter in the chats calling her his baby, that got me really curius that i had to run a DNA test and found out the baby was not mine. I felt so betrayed and heartbroken, that was the worst time of my whole life. I will advice everybody to check that partner/fiance that you are currently in a relationship with so you can be sure that nobody is cheating or deceiving you. i surfed in the darkweb and hired a professional team of hackers called: ๐๐๐๐๐๐๐๐๐๐๐๐๐๐, they installed a program on my phone that gave me access to view every content on her phone and she never noticed her phone was been hacked. ๐๐๐ซ๐ ๐ข๐ฌ ๐ญ๐ก๐๐ข๐ซ ๐๐จ๐ง๐ญ๐๐๐ญ ๐ข๐ง๐๐จ๐ซ๐ฆ๐๐ญ๐ข๐จ๐ง:
๐๐๐๐ฌ๐ข๐ญ๐: ๐ฐ๐ฐ๐ฐ.๐ก๐๐๐ค๐ข๐ง๐ ๐ฉ๐ซ๐จ๐ญ๐๐๐ฆ.๐ญ๐จ๐ฉ
๐๐ฆ๐๐ข๐ฅ: ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐@ ๐๐๐๐๐. ๐๐๐)
๐๐๐ฅ๐๐ ๐ซ๐๐ฆ: @๐ก๐๐๐ค๐ข๐ง๐ ๐ฉ๐ซ๐จ๐ญ๐๐๐ฆ๐๐๐ฌ๐ญ๐๐๐
๐๐ก๐๐ญ๐ฌ๐๐ฉ๐ฉ ๐จ๐ง๐ฅ๐ฒ +๐๐ย ๐๐๐๐ย ๐๐๐๐๐๐”
“Someone hacked my apple account and created a recovery key i never created. I contacted Apple a few times and was given no solutions and bounced around. I offered information to prove the phone was mine but fell on deaf ears. A day later, my mother calls and was told to provide proof of purchase. I walk in apple who would not tell me still i could provide proof of purchase. It wasnt until i brought it up then the Apple rep tells me that would be all they need and present it to a manager when i came back. I went to the phone store and was able to locate the purchase on my phone account myself and went back to apple and showed them while i was actively in my phone carrier account. I was then told that they would just submit the form online and i had to wait up to 7 days WHILE who ever hacked my account has my every location STILL. I have/had apple tags in my vehicle. For me to show apple ALL my info INCLUDING proof of purchase and still not delete my account Apple can and should be sued. I only put live chat because it does not give the option to also hit in person AND telephone when ive done all 3. Recovery key is being used against their customers and for the head rep tell me they dont have my location when they do is sad. It says it on my phone.”
“Iโm so tired of you guys just taking money from cards you are not authorized to take money from. This is ridiculous at this point. Iโm really thinking about going to android. You should not have to worry about a phone company stealing your money without permission. Iโm tired of APPLE!!!”
“Worst customer care. For a single issue of Find My, the call gets transferred to 3-4 people and that too calling 3 times but no help. Keeping the call on hold for 20 mins but not able to resolve the issue. Taking 2 days time but no response. If u donโt know how to resolve the issue then donโt keep those features”
“Forget product. This is the 1st company where I have seen literally pathetic management on ground level of sales. No management, HRs satisfying their ego, vendors from GT are sucking them for their sale. extremely poor condition I have seen of apple employees! The upper management - specifically Ms.Renuka Singh (ASM at Apple - Ahmedabad, Gujarat, India) is just ruling on the employees just for fun. Clearly not supporting the company as well as product.”
