Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 9,458 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 9,458 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This isn’t a bad review for appliance central, but their courier company Aramex. TV ordered 20th nov, it’s now 6th dec and hasn’t arrived. Aramex have TERRIBLE communication and can’t say any delivery times or updates”

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Posted 11 months ago

“I was really annoyed I ordered an item for a gift to be delivered. I received the tracking notice number and then the item didn't move from collection for a week. I then received an email from appliance central when I queried the courier company saying they made a mistake they didn't have it in stock and had to reorder it. This means my gift has not arrived for the birthday and won't for another week.”

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Posted 11 months ago

“Paid for install, and they didn't install our fridge or washing machine, due to not having the right parts, or fitting it through the door. Said they would be back in a couple of days to install and never showed. We have had to delay moving into our home a result.”

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Posted 11 months ago

“I have still not received the item since ordering around a month ago. I rang up on various occasions and was finally told there had been an error as one of my products had to be refunded and it rest the order. As of yesterday I'm told you don't have the item in stock and I have to wait longer. I have an electrician booked in to install this so will be forced to pay him a second time. The money I thought I was saving by going through you will now be spent on an electrician.”

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Posted 11 months ago

“Delivery date has not been met and there is no update on when it will be delivered.”

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Posted 11 months ago

“I have nothing against Appliance Central, but you get a single star for delivering to me an appliance which I deeply regret having purchased. LG has constructed the screen interface and even the remote control to push the interests of streaming companies while being in itself clunky and slow to respond. They require me to open an LG account which has proved impossible to do, and I can find no way to contact them directly to either complain or seek help.”

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Posted 11 months ago

“This is my first time purchase products from your platform. But the experience was very bad. The delivery speed very fast. That is good, but the delivery man just leave the tv in front of the door, pressed bell and left. The worse thing is, the tv got faulty, I contacted the platform very first time and request a replacement and emailed the faulty video to them. But they said they need to forward the video to Hisense for further assessment. It is a brand new Tv, the video I record apparently can approve the screen of the tv got faulty. However, the customer support still asked me to wait until I contacted the Hisense. Hisense told me I can ask for replace or refund from appliance central directly, don’t need to wait for them because it is a brand new tv, also the customer law allow me to return it as well. So I contact your customer service again and then they booked a pick up of the return.”

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Posted 11 months ago

“Do NOT use Aramex as your couriers. They are beyond hopeless. Still waiting on item I purchased a month ago from you. I won't be using you again.”

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Posted 11 months ago

“Really bad service. I used to order before and they would ship the appliance immediately. It took more than a month for me to receive my order. After constantly following up, and told that no stock was available. When the stock did arrived at their warehouse, they completely forgot to dispatch it. Had to call again to check my order before they realised their mistake. Really really disappointed. Wouldn’t buy here anymore.”

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Posted 11 months ago

“Item was never shipped and I'm still waiting for a refund.”

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Posted 11 months ago

“Terrible.”

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Posted 11 months ago

“Your delivery was so bad from Friday in with I lost a hole day waiting Called delivery driver would not answer phone Calledthe delivery company to be told that the delivery would be between 830 am and 230 pm Nothing until Wednesday rang again to be told by the delivery company that the same thing once more between 830 /230 pm. Turned up at 230 pm. So how do you think I feel. P.dicker”

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Posted 11 months ago

“Selling a product you don’t have in stock and then making a customer wait 4 weeks for delivery is ooor form and extremely misleading. Won’t be back.”

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Posted 11 months ago

“After sales service atrocious. TV arrived damaged and returned immediately. After many emails, phone calls and promises, 3 weeks later I finally received a refund within an hour of advising I would call Fair Trading.”

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Posted 11 months ago

“I still haven't received my money back from the return.”

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Posted 11 months ago

“I am still waiting on my order made on 10 November 2023.”

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Posted 11 months ago

“Was supposed to be delivered within a couple of days of the online purchase, but three weeks later told none in the country, and maybe delivered in another month. I think they knew this when they took my money, so still awaiting my appliance.”

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Posted 11 months ago

“Delay”

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Posted 1 year ago

“Absolutely NO interest in customer, once purchase has been made. DO NOT SPEND YOUR MONEY WITH THESE PEOPLE”

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Posted 1 year ago

“I have a refund owing and it has been 10 days . They said refund within 1-2 days . I called back day 4 . Didn’t process said they would immediately. Still waiting . 185010. Very close to taking this poor service further .”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 9,458 reviews