Banggood Reviews

4.4 Rating 7,958 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 7,958 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Banggood deliver? How long does Banggood take to deliver? Does Banggood deliver on time? How is accuracy and good condition of items delivered by Banggood?

Returns

How is Banggood returns process?

Customer Service

How can I contact Banggood? How quickly does Banggood resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Banggood.

How do I contact Banggood?

Helpful Report

(4 days ago)

You can contact Banggood by Live Chat, Email and Telephone.

Helpful Report

(4 days ago)

96.97%

Industry Average

“ I was told to contact customer service, but they have ignored my requests to withdraw. ”

- Silva

“ Ordered the Malahit DSP2 SDR Firmware 2.40 on 11/11/2024 via Bangood Expedited Shipping and was given an estimated delivery date range of 27/11/2024 to 4/12/2024. I was therefore amazed to receive it in the U.K. on 18/11/2024 a mere 7 days later, fantastic service from Banggood and courier, well done 👍. ”

- Anonymous

“ Great service and communication very pleased a1 ”

- Anonymous

Banggood Reviews

Customer Service - Good