Banggood Reviews

4.4 Rating 7,874 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 7,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Banggood deliver? How long does Banggood take to deliver? Does Banggood deliver on time? How is accuracy and good condition of items delivered by Banggood?

Returns

How is Banggood returns process?

Customer Service

How can I contact Banggood? How quickly does Banggood resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Banggood.

How quickly does Banggood resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 35% of reviewers feedback is Banggood resolves customer queries in 2 - 3 hours.

Helpful Report

(3 weeks ago)

97.40%

Industry Average

“ The best price available for this product and much quicker delivery than was expected, excellent service from Banggood ”

- Steelstu

“ Everything I have ordered so far on Banggod is in excellent condition of quality and durability, I have no complaints about the quality of service and packaging, everything you send is as it says in your store. ”

- Dejan Savić

“ Good product, fast service. ”

- mb24

Banggood Reviews

Customer Service - Good