Banggood Reviews

4.4 Rating 7,958 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 7,958 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Banggood resolve customer queries?

Helpful Report

(4 days ago)

Greater than 34% of reviewers feedback is Banggood resolves customer queries in 2 - 3 hours.

Helpful Report

(4 days ago)

96.97%

Industry Average

“ Fast delivery from outside UK,excellent service also. ”

- Anonymous

“ Customer service was great. Drone didn’t work as it should and they made it right. Thank you ”

- Anonymous

“ I gave all ways ordered my electronic goods from Banggood for a numerous years. Service is excellent. No complaints. Thank you Regards Jack ”

- Anonymous

Banggood Reviews

Customer Service - Good