Banggood Reviews

4.4 Rating 7,895 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 7,895 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Banggood resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 35% of reviewers feedback is Banggood resolves customer queries in 2 - 3 hours.

Helpful Report

(4 weeks ago)

97.37%

Industry Average

“ Great Service and very fast! ”

- Anonymous

“ The best price available for this product and much quicker delivery than was expected, excellent service from Banggood ”

- Steelstu

“ Everything I have ordered so far on Banggod is in excellent condition of quality and durability, I have no complaints about the quality of service and packaging, everything you send is as it says in your store. ”

- Dejan Savić

Banggood Reviews

Customer Service - Good