Banggood Reviews

4.4 Rating 7,874 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 7,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Banggood deliver? How long does Banggood take to deliver? Does Banggood deliver on time? How is accuracy and good condition of items delivered by Banggood?

Returns

How is Banggood returns process?

Customer Service

How can I contact Banggood? How quickly does Banggood resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Banggood.

How is Banggood returns process?

Helpful Report

(3 weeks ago)

Greater than 92% of reviewers feedback is Banggood returns process could be better.

Helpful Report

(3 weeks ago)

100.00%

Industry Average

“ what pleases me is the wide range of goods Banggood offers at a reasonable price. Delivery always correct and on time. Last order even sooner than expected. No experience with returns and refunds. ”

- Anonymous

“ Banggood has made great progress in delevery time. Price are correct and refunds works alright. For Europe , returns are difficult and some packaging are a little light because of the weight of course but some item arrived damaging. ”

- Anonymous

“ Very fast delivery and competitive prices. I cannot talk about returns and refunds since I haven't used it. Everything has been OK with Banggood ”

- Salvador

Banggood Reviews

Returns - Easy