B&H Photo Reviews

Name: B&H Photo
Rating: 4.71

4.7 Rating 1,666 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,666 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to order from UK, everything explained”

Helpful Report

Posted 7 years ago

“Wanted to enter a promo code and NO ONE could tell me how to go about it. You have a lost a customer as I will NEVER do business with you guys again. Horrible customer service.”

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Posted 7 years ago

“Excellent customer service regarding a shipping enquiry to the UK”

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Posted 7 years ago

“Fast easy service and checkout.”

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Posted 7 years ago

“My order are always shipped. An very old Customer of yours. My best regards,Irfan”

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Posted 7 years ago

“Large selection, Hassle free shipping options to UK.”

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Posted 7 years ago

“Fast and easy way to order.”

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Posted 7 years ago

“Very good selection, quick despatch. I've dealt both by internet and at their shop and have always been impressed by their product knowledge and helpful attitude. I live in the UK and when on my occasional trips to New York City, I always make a beeline for B&H. I just wish you had a branch in London!”

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Posted 7 years ago

“got all I need”

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Posted 7 years ago

“The very best photo shop!”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“The product was available and will arrive in 6-8 days - great.”

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Posted 7 years ago

“Ease of shopping and fully automated service which made international shopping quick easy.”

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Posted 7 years ago

“Their RMA service was amazing!”

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Posted 7 years ago

“Good website”

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Posted 7 years ago

“From the offset, straight forward, and immediately obvious options in regard to shipping and taxes.”

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Posted 7 years ago

“Easy to use website, large range of products, competitive prices.”

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Posted 7 years ago

“Excellent customer service, prompt despatch and superb value.”

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Posted 7 years ago

“loads of postage options”

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Posted 7 years ago

“Good Quick Service”

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Posted 7 years ago

B&H Photo is rated 4.7 based on 1,666 reviews