Virgin Media Reviews

1.2 Rating 2,309 Reviews

3 %

of reviewers recommend Virgin Media

1.2

Based on 2,309 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Virgin Media deliver? How long does Virgin Media take to deliver? Does Virgin Media deliver on time? How is accuracy and good condition of items delivered by Virgin Media?

Returns

Customer Service

How can I contact Virgin Media? How quickly does Virgin Media resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Virgin Media.

Visit Website

Does Virgin Media deliver on time?

(4 years ago)

Greater than 15% of reviewers feedback is Virgin Media normally delivers on time.

(4 years ago)

80.00%

Industry Average