boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 694 Reviews

14 %

of reviewers recommend boohooMAN

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Metrics

1.7

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheap trash, false advertising with dodgy pictures. Pure scam”

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Posted 3 years ago

“Horrible horrible horrible company. They should be ashamed of themselves.. no wonder why no phone number, then to email and the email address is not an active email .. no way to contact them. Try and track an order and says order is non existent. Hummmm funny cause you took my money, for an order that doesn't exist??.. STAY AWAY FROM THIS COMPANY”

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Posted 3 years ago

“Items arrived quick that's the only good thing the quality of the t shirts is appalling very thin and after one wash lost there shape the joggers literally fall apart the waist tie ends fell off first day and the hoodie lost its colour after one 30 degree wash this was my first and last order.”

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Posted 3 years ago

“Waited 3weeks and parcel never arrived. Submitted a refund claim and still nothing! No clothes no refund no response nothing. Has now been 2months and no word back. Please beware.”

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Posted 3 years ago

“Good stuff but slow delivery recently”

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Posted 3 years ago

“The no cancel and no edit order rule. The process is not logical. it's not like they're very fast with shipping. Why I can't edit the order if the order was just placed. I liked the clothes very much, but because of this, I will never order anything from this site. They should find some logic during the selling process if they want to save money and time(returns require more logistics than editing an order). I had a very unpleasant experience...”

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Posted 3 years ago

“Awesome site, great prices for quality clothes have bought off here twice now. Very fast shipping, very recommended”

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Posted 3 years ago

“Two of the five pairs of pants were 30 and not the ordered 36. You have to pay shipping for a return which is more than the $15 pants. They don't have a phone number. I have not received any feedback on both of my inquiries. The pants that came are nice though.”

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Posted 3 years ago

“Order was supposed to arrive weeks ago and still hasn’t come. They provide no customer service contact info and apparently there is a customs delay hold that they don’t tell you about. No way to accurately track thru FedEx. Do not buy from this site!”

Helpful Report

Posted 3 years ago

“I ordered 2 items on the same day. The first one came within about a week. For the second one who knows where it is? Can't track the packages through FedEX and can only track them through their website. Returns are an extreme hassle to deal with. The clothing isn't even that great either, sweatshirts have an abnormally large knitting pattern compared to any regular clothes that you could buy at a store for $10.”

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Posted 3 years ago

“This is the second time I ordered a specific item d got something completely different. They don’t have a customer service number so I have to wait for a email from them. This is unacceptable.”

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Posted 4 years ago

“Used discount code and it showed correctly but then charged differently after I checked out.. highly illegal. Also they sell things they don’t have in stock and then refund so you’re left paying full price shipping on basically nothing. Won’t refund the trackies that go with the hoodie that they refunded. The whole experience is a joke. Avoid this company if you want a good retail experience.”

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Posted 4 years ago

“I ordered next day delivery with boohoo man on Wednesday; it's Friday and they failed to get it to me on time. I am now having to miss a very significant day just because they couldn't deliver.”

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Posted 4 years ago

“It’s totally rubbish online store and they have a trick which paid me 2 times postage and refunded me $15 less what I paid. I highly recommend to avoid this online company !!”

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Posted 4 years ago

“Had and still having a bad experience. Order hasn’t arrives as paid for, current missing , but I THE CUSTOMER , have to wait for a refund, so that the courier THE CONTRACTOR, has time to find it and investigate . I’m sorry , but it’s MY ORDER YOU FAILED TO DELIVER. ITS MY MONEY YOU HAVE , NOT THE COURIERS. Ridiculous you put the deliverer before the customer . STILL WAITING DELIVERY OR REFUND”

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Posted 4 years ago

“Proportions and color are way off”

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Posted 4 years ago

“It takes 10trillion years to arrive”

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Posted 4 years ago

“DO NOT BUY FUR ITS GETTING ON EVERYTHING”

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Posted 4 years ago

“Great quality, arrived quickly”

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Posted 4 years ago

“Tracksuit broke within 2 days awful”

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Posted 4 years ago

boohooMAN is rated 1.7 based on 694 reviews