“WARNING!
My booked yoga workshop was canceled by the organizers (not because of Corona, but because there were difficulties with the location). BookYogaRetreats does not want to repay my deposit of 300 EUR and, like many other people here, I am only offered a voucher, which is out of the question for me.
This behavior is not fair and it is certainly not yogalike.
I have already informed PayPal about the matter and if that doesn't help, I'll count on my legal protection insurance on the case.”
“While I did research this company when I booked my retreat and there was very little on the negative side about them, I suspect Covid has caused them to take a major hit and as a result they are trying to stay afloat by not issuing refunds. I was promised a refund back to my credit card (which seems rare after reading other reviews). I was told the refund went through in June sometime (they haven’t given me an exact date). Long story short, there was never a credit back onto my card. When I inquire they tell me to “contact my bank”. Discover (a large credible company), has confirmed they never issued a refund and is investigating this entire scam. They also sent me a pdf of the supposed refund that had no date, or confirmation that it was even received and quite frankly it didn’t look the least bit legit. This company is awful, 100% don’t recommend.”
“I booked and paid a yoga teacher training last year due to pandemic the training was cancelled and the center itself agreed to give me my money back but this company refused and offered me a voucher un exchange which I accepted the problem is they never gave me even the voucher, they kept my money!!! They say that custumers we must understand how difficult is for this big multinational company to refund us so we have to help them survive the covid crisis, It is seems like a joker but it is what they say ridiculus”
“Do NOT book through Book Yoga Retreats - they engage in MISLEADING and DECEPTIVE conduct which is completely against what a platform about yoga should be about.
As their website enables, I changed the currency to pound sterling. I chose a retreat in England, run by a person based in England. I went back and forth negotiating with the retreat organiser and each time, she quoted me in pound sterling and sent me links to payment via Tripaneer for an amount in pound sterling.
Despite all of this, the payment was charged in Euros, meaning I was charged a 50 pound conversion fee from my credit card company. Note that the retreat organiser has no control over this - it is all the responsibility of Tripaneer.
I immediately asked Tripaneer to refund the amount and send me a new payment link so I could pay using a different credit card where I wouldn't be charged a conversion fee, but they refused time and time again. They were unable to give any reasonable explanation for why I was charged in Euros, and were completely unacommodating and uncaring. In fact, they were almost sarcastic in their responses.
Of course, some of the retreats on the platform are amazing, but that has nothing to do with BookYogaRetreats. I'd recommend using their site only to find out about retreats, then if you're interested in one research how to get into touch with the reatreat organiser directly and book through them. That way the organiser doesn't have to pay the commission to this pathetic company.”
“What was supposed to be a lovely experience turn out to be a ripoff from their side and an extremely bad start after excepting the charge of €840 deposit for a retreat that they don't actually run. Their poor and scornful customer service has provided fake solutions when I ask for a refund. Not recommend it at all, please stay away from this deceitful company.”
