“Your order is in transit
Times are in local time of the checkpoint location.
Nov 29
07:43 AM
In Transit
Processed Through USPS Regional Facility
LOS ANGELES CA NETWORK DISTRIBUTION CENTER · USPS”
“Horrible experience. Hearing Aids were too big for my ear and processed the return the next day. It took 3 months of multiple contacts and filing a claim with the BBB to get my refund. Excuse after excuse. Stay away!!!”
“You folks were good to deal with until I asked for a refund. Then you proceeded to jerk me around for 3 months trying to get it. You are the worst company I ever had to deal with!!!!! Not just me, you have jerked around other people as well.
I needed to file a complaint with the Better Business Bureau which finally got
you people off your ass and get it processed...then another 10 days before
you were done pissing me off. I would never even think about buying a product from you, and would NEVER RECOMMEND your company to anyone!!!!! Social
media also helped me get the word out that bossa hearing SUCKS!!!”
“Ordered set on 10 November to Canada. It went to Helsinki Finland. I had paid for priority shipping. Apparently another order was shipped on 20 November. No word on where it is. Can’t track it .
Very disappointing and dissatisfied.”
“I never ordered whatever it is you sent me and yet was charged for two orders before the first was even sent. I sent one back and refused to receive the other one. I tried to cancel every time you sent an email but every time I sent you an email, it would be returned unanswered. I have had my credit card canceled and have requested refunds on these orders. But I still have no idea what it was I supposedly ordered!”
“I'm very disappointed with the new devices. I've not been able to get them to work even close to being satisfactory. I can't get them to fit, I have lots of feedback, and the power level seems to come and go. I would not recommend them to anyone. I have difficulty fitting them to my ears as my fingers are unable to position them.”
“First it took almost 6 weeks to receive them. Very disappointing! Second used them for less than a week and the right hearing aid quit working! Dissatisfied! Called their “help” line to see about getting replacement and while they would replace it would only be after I mailed them the non-working aid at my expense, they tested it, and “if” they agreed would mail me a another. Based upon their previous shipping experience I figured this whole duration would take about 2 to 3 months! I was leaving the country before then and they informed me they would only ship to US or Canada. All in all this has been a TERRIBLE experience. I think they are a rip off! Returning mine for a refund. Will see if they honor that!”
“Very poor sound quality, not as small as advertised, zero customer service. Refund took 4 months, I had to pay shipping, and no explanation why only a 50% refund. DO NOT BUY FROM THIS COMPANY.”
