Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,785 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

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“Great service, fast and efficient. Good choice of mattress for all different needs and budgets. Have already recommended to friends and will continue doing so. Many thanks Adam.”

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Posted 9 years ago

“We recently purchased a bed and mattress from Button and Sprung and cannot sing their praises more highly. When we visited their showroom on a Sunday morning their staff (in particular, Asif) were extremely helpful and knowledgable, and also gave good advice on styles and colours. The bed and mattress we chose are very comfortable and look lovely. When things went a bit wrong with the delivery they immediately sorted out the problem and went beyond our expectations in ensuring that we felt cared about as customers. Thank you for your excellent service. Jan and Chris B”

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Posted 9 years ago

“Our new bed is so comfortable and is a delight to get into every night! It looks beautiful too!”

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Posted 9 years ago

“I purchased two bedsteads from Button & Sprung. I have refurnished my entire flat and dealt with a number of companies. By far B&S have outshone them all. They have communicated sufficiently, delivered on time and handled problems efficiently and politely. The two bedtseads are stable, neat and wellmade...they've done a very good job.”

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Posted 9 years ago

“After much shopping around for the perfect mattress I plumped for button and sprung. My beautiful mattress has the highest ratio of springs per inch and is all natural high quality Yorkshire fibres. Customer care has been excellent and delivery tip top.”

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Posted 9 years ago

“Very impressed with the quality and choice of beds. Absolutely love our new bed - quality and style is far superior to lots of other competitors who charge a lot more for their beds. Would definitely recommend!”

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Posted 9 years ago

“Hi just bought a bed this summer and it was the first time I was advised not to have slats and wow what a difference. My bed is the best thing I've purchased it is so well made, the quality is fantastic as was the service. A great British company. Zzzzzzzzzz”

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Posted 9 years ago

“Having visited the showroom and seen how much this company care about the quality of their mattresses, we bought one for the guest bed and, conscious of the 100 day return policy, we have been asking our guests how they find it - and they've found it really, really comfy. I am now thinking I should have bought it for myself! I can say the whole order, delivery, customer service process was absolutely best-in-class. We've been kitting out the whole house and it's not often you get perfect service as you do with Button and Sprung. We'll be buying our next mattress from here and we'll be recommending it to all our friends.”

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Posted 9 years ago

“Love it. Everyone who has seen it, think its fab too.”

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Posted 9 years ago

“Love the bed however would have prefered some strong solid slats rather than solid base as there is very little ventilation for the average mattress.”

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Posted 9 years ago

Hi Judy - thank you for your review. On your point about slats, to explain our choice to move away from using them and to use flat bases instead: 1. We are offering a much longer warranty than many of our competitors, and given extensive use over a 10 year period, slats are more prone to fail (you are right that they need to be strong); 2. Slats shorten the life of your mattress - because 50% of the mattress is unsupported and trying to force its way between the slats and 3. With a bedstead, a solid base reduces dust under the bed. You may not agree but we hope you can see why we opt for flat bases. We hope you are happy with your Eliza bedstead. Kind regards, Matthew

Posted 9 years ago

“I would just like to say thank you so much for our bed we had delivered last month to 1b Baker St, Ampthill. It is so comfortable and the chronic back pain i had prior has nearly vanished a month after sleeping in the new bed! The whole process of buying through you guys was perfect and friendly and we will recommend you to anyone after a new bed or mattress. Asif is an excellent salesman and makes a great cup of tea :) Thanks again Danny and Shaan”

Helpful Report

Posted 9 years ago

“We were looking for a new bed as part of our bedroom makeover but were unable to find the exact thing we wanted. We then discovered Button & Sprung on Google, the website was very good and certainly grabbed our interest. However we were reluctant to make such a major buy without seeing the beds, so we set off one Sunday afternoon for the showroom in Hammersmith. Once there we met Asif and we spent a couple of hours looking over the range of beds and mattresses. We had the beds narrowed down to three and Asif gave us time and space to make our decision. Next he showed amazing patience bringing out a full range of colours and materials and laying large swatches on the different beds to show us the look that we could achieve. Finally we narrowed the fabrics and colours down to about six and the beds down to three. Our only firm decision on the day was the mattress and which tension we required as all the mattresses are made in two halves so you can decide on firm or regular.Asif then put together a pack of the samples for us to take away to decide at home. There was no pressure either in the showroom or afterward even though they had my e-mail and mobile telephone details. At home we decided on a super king size Foxtail bedstead and a drysdale mattress. We were kept informed of the delivery details and were given a time slot on the day which was met , the delivery guys assembled the bed and took away all of the packaging and the old mattress. We are so pleased with the bed, the quality of the build is superb and the mattress is so comfortable. We have had a follow up call from Asif to ensure that we are happy with the bed. We would not hesitate to recommend Button & Sprung, the customer service was superb, the product is just as good. If you can get to the showroom then you should go but don't be put off if it is too far as the website is very good and is the next best thing to an actual visit.”

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Posted 9 years ago

“Fantastic service, personable staff who were attentive in the showroom without being overbearing. We purchased a beautiful Poppy King Size bedstead in Mole which looks great in our room. Would highly recommend Button and Sprung you won't be disappointed.”

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Posted 9 years ago

“I had a very good experience with button and sprung. The service at the show room was excellent and I was not felt pressured to buy a bed. I was updated throughout the process of the bed being made and the estimated delivery date. The bed was delivered at the earlier part of the time slot and both the delivery men were very nice and helpful and took my old mattress. I would highly recommend button and sprung to anyone who wants a high quality bed tailored to their requirements and a high quality mattress, with variety of price ranges, all of which are very good!”

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Posted 9 years ago

“Button & Sprung offered excellent customer service. I had lots of questions and they were more than helpful. This quality care is backed up by a gorgeous offering of beautifully made beds. We chose the Arabella in Denim moleskin. It's absolutely stunning and gloriously comfortable - in fact it's impossible to get out of bed these days!”

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Posted 9 years ago

“The mattresses are excellent quality and very comfortable to sleep on. Communication was also very clear. I have one quibble. Whoever sewed the zips onto the two small single mattresses didn't seem to understand what they were for and attached them either side of each mattress, rather than both on one side so they could be zipped together along the top and bottom edge. The mattresses are now in the South of France.”

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Posted 9 years ago

“From start to finish, an excellent experience. And what a fantastic bed and mattress! Only a few days in... but my fiancee and I have not slept this well for a long time. Many thanks Button and Sprung!”

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Posted 9 years ago

“Our new mattress arrived 5 days after we moved house and were much appreciated. It was the first good nights sleep we'd had! We also ordered 2 single beds with their base, they have yet to be used but look good. The quality and workmanship second to none. Well done, and good luck for the future.”

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Posted 9 years ago

“I stumbled across Button and Sprung while browsing for beds online and decided to go in store to buy our bed and I'm glad I did as I had the pleasure of meeting Matthew and his team. The fabrics are endless but in the end we chose our own leather material and had the bed made in a cream leather. Once the bed was assembled, we couldn't believe how stunning the bed looked. We also decided to go for the drysdale mattress which is extremely comfortable and a good choice. If your after a personalised bed, this is the place to go. Great coffee as well! Thanks”

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Posted 9 years ago

“I discovered Button and Sprung by chance on a flier inside House and Garden and feel that I was lucky to have done so. I bought our new bed through a combination of reading their concise and comprehensible website and a few conversations with approachable and knowledgeable members of staff. We are delighted with our beautiful hand-made bed and the benefits of sleeping on our new mattress are extraordinary: I wake up feeling that I am "lying on a cloud" and both my husband and I feel that the generalized aches and pains that are part of life for 60-year-olds are noticeably less in the month since our purchase. Perhaps this is the ultimate endorsement of the unique springs and the specification of the product? I recommend Button and Sprung as often as I can and would not now think of using any other company to buy a bed. I am already planning combinations for my spare rooms. The customer service matches the superb products and the website stands out in comparison with others. I am confident that I have chosen a unique and special product. The chore of making and dressing the bed is now pure pleasure and the anticipation of lying on the luxurious mattress at the end of a busy day is something really to look forward to.”

Helpful Report

Posted 9 years ago

Button & Sprung is rated 4.9 based on 2,785 reviews