“The delivery was quick. But there is a problem with the delivery which is 1 of the item missing. Called, emailed to ask for assistance and refund, and no response. Please help me!”
“The website has a flaw that you cannot change your order even when the website incorrectly processed your order. But the worst thing is that byggebo does not care at all, they never came up with one solution to help get the order I wanted. buying from byggebo was a big mistake. I payed almost as much on shipping cost as the order it self which is offcourse absurt and never what I wanted. Byggeboo does not care about it and just want your money and don’t care at all if the customer is happy. If they came up with a solution to help me I would have been more to happy to buy from them again. But again they blame the customer and not themselves.. As seen on other reviews the customer service is poor and they won’t admit it.”
“Terrible experience and a waste of money I'll be making sure you are flagged as a merchant with questionable ethics and misleading customers. Your stellar 3.2 rating on Trustpilot is about to get considerably lower once I have awarded you another 1 star rating”
“Every time I buy from byggebo I am so happy with all the products. They are really special. The customer service is great and orders are delivered within days. Thanks so much!!”
“I have purchased a good few pieces recently from Sarah in the Beacon store and along with the products being fabulous quality, Sarah and any team members I’ve dealt with couldn’t have been more helpful! A lovely experience from start to finish and I highly recommended shopping with them.”
“Beautiful wooden products, all recyclable and recycled packaging, and delivered within 2 days, couldn’t ask for better, thank you so much, my kids love the toys”
“Habe aus Deutschland bestellt und 60€ im Vergleich zu deutschen Angeboten gespart. Der sitz kam nach einer kurzen Woche super verpackt an. Jederzeit wieder:) thank you very much. Denise Stewart-Smith”
“The team at Byggebo were very helpful during the purchase of the changing bag. Delivery was very quick and the changing bag is of great quality. Would definitely buy more from this site.”
“Hi Amanda I purchased a baby sleep bag
from you last week which when arrived there was a security tag on it ! I emailed and texted you
you asked whether I could go drive over to Sandyford for a replacement ! I live in Marino !
Or if I could go to another shop for them to take it off which fortunately after visiting three shops it was done for me … also your token for the inconvenience was a 10.00 gift voucher !(:
I’m extremely disappointed with your customer service”
