Carethy Reviews

Name: Carethy
Rating: 1.38

1.4 Rating 1,045 Reviews

9 %

of reviewers recommend Carethy

Company Reviews

Questions

Metrics

1.4

Based on 1,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+34851 000 530

Email:

experience@carethy.net

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Anonymous

Anonymous // 01/01/2019

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“I bought an item but they charged 3 times for it. I tried to contact with them but no answer”

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Posted 4 years ago

“I bought an item I received it but they have charged three times for it. I tried to contact with them but no response. Please do not buy nothing in that website”

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Posted 4 years ago

“I bought an item in carethy I received my purchase but they have charged twice for it. I have tried to contact but no response. I do not recomend this website.”

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Posted 4 years ago

“No product out of stock..then still no refund. I ordered nearly 4 months ago. i think this company is probably a scam. Stay away..obviously not uk based as the emails are more spanish.”

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Posted 4 years ago

“Placed my order and took about 14 days to receive it. Everything ordered was delivered. Great prices on sun tan oil less than half the price the supermarkets & pharmacies are charging and they say they include a 50% discount??? Only issue was delivery cost is expensive.”

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Posted 4 years ago

“It's a scam site and never received a refund for a product I bought and never got it. They don't respond to my email neither. I AM NOT LYING. DON'T BUYING ANYTHING FROM THIS SITE. THIS SITE IS A TOTAL SCAM.”

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Posted 4 years ago

“This is a fraudulent website. Do not use it. I never received my order and when I asked for a full refund I never received that either.”

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Posted 4 years ago

“STAY AWAY THIS SCAM COMPANY, THEY HAVE ZERO CARE ABOUT YOUR ORDER. I placed my order on 3/02/20, never showed - I was told I would be getting a refund on 3/27/20. I sent an email again on 4/25/20, then they replied to me that their payment platform suffered a technical incident and their IT department was working on it. Checked again then no one answer anymore. No products have sent, no refund, no order, no reply, no integrity, no care. They just want to steal your money with their made reason.”

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Posted 4 years ago

“Absolutely disgusting service I did not get my product. The money was deducted from my account but I have still not yet received my items. I’m extremely anxious and sick over this as I ordered medication for my sick babies. I live alone and could not get to a pharmacy Please respond to my queries”

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Posted 4 years ago

“Never order from Carethy! Living in France, I ordered hand gel sanitizer from a well-known brand (24 euros.), what I received was a liquid hand gel from Carethy which costs only 10 euros! I asked for returning or reimbursement, what CS said is only ....."The product you received contained the same element and formula", without showing responsibility. Later, I tried to contact MANY TIMES in order to get reimbursement. Once we all agreed, it took me MORE THAN 2 MONTHS right now, and I haven't got my money back. It seems not so much money, but imagine if they do this with a hundred customers. F them all! If you have a choice with no star, I would choose this option.”

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Posted 4 years ago

“They cannot even be bothered sending my order or answering my emails the biggest rip off ever.”

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Posted 4 years ago

“I bought it in March 2020. Hand Sanitizer is never delivered to me, no one ever answered my email. Fake company !!!!! watch out !!!!”

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Posted 4 years ago

“Your reviews speak for themselves - does anybody at Carethy read them? I wish I had read the reviews before ordering! I received an email confirming my order and giving me a delivery date, but when the goods didn't arrive and I sent an enquiry email I was told my order had been cancelled because of a payment problem (which I have never had anywhere else?!). No email or any communication telling me my order had been cancelled and therefore giving me an opportunity to order from somewhere else. Too many people saying the same thing - fix it if you want to survive!!”

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Posted 4 years ago

“I would give them 0 stars but that is not an option. After paying extra for DHL and getting my item with the cheaper post 1 month after the promised delivery date, today i got charged again for the same order and got resent the item. Apparently they just resend you monthly the same items without you even needing to confirm. What a joke. Please do not order from here.”

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Posted 4 years ago

“Carethy customer care number 9134428075,,,,,,8515804691,,,,Carethy customer care number 9134428075,,,,,,8515804691,,,,Carethy customer care number 9134428075,,,,,,8515804691,,,,Carethy customer care number 9134428075,,,,,,8515804691,,,,”

Helpful Report

Posted 4 years ago

“****DO NOT ORDER FROM THIS SITE!! They stole over $100 I purchased items on the 17th of March 2020 order # PHA-NZ-20031704040130f. After several weeks I could see that the order was not being processed (although they took my $ straight away). I thought fair enough - pandemic and all, and chose to cancel the order. On the 9th of April the cancellation was confirmed and I designated where my money ($106.81)was to be returned to. I have sent them numerous emails following this up and have received generic scripted responses back. The last few emails I have requested to speak to a manager (yes, very Karen of me!) and now I receive no response at all! I wish that I had read the reviews before trusting them. I did a pandemic panic order and now I deeply regret it!”

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Posted 4 years ago

“DO NOT ORDER FROM THESE CROOKS! They are nothing more than liars and thieves. I placed an order in March 2020. After my order never came, I asked for a refund. I was told it would be in my account within 14 days. It has been over a month since then, and I still haven't received a refund. Like so many others who have been scammed, I would give this company a -0 if I could. PLEASE READ THE REVIEWS BEFORE YOU PLACE AN ORDER WITH CARETHY. I wish I had, but I will NEVER order from them again! SORRY excuse for a business! These people should go to jail for deceiving and stealing.”

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Posted 4 years ago

“If I could give zero stars I would. I placed my order on 3/17/20, never showed - I was told I would be getting a refund on 4/20/20. Then they said their system went down and they were working on it. Checked again - said I would get a refund but they are working in order of refunds. TWO months later and I still DO NOT have a refund. How many refunds are they working on? Just a ruse to never get me my refund. DO NOT USE THIS COMPANY - they are just taking money!”

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Posted 4 years ago

“Ordered a product on April 11th. Was given a delivery date of 2 weeks from then, but there was no update on the order after that. Contacted Carethy to cancel my order, which they did, but then had to chase them for 6 weeks for my refund. In the end I had to raise a dispute with PayPal to get my refund sorted. I'd recommend anyone having refund issues to contact their credit card company to issue a chargeback or if you used Paypal to raise a dispute.”

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Posted 4 years ago

“Total fraudulent. We start a legal demand now.”

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Posted 4 years ago

Carethy is rated 1.4 based on 1,045 reviews