bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

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“My Chargemaster was fitted by an outstanding electrician where nothin was a problem. It is now doing exactly what it said in the pre instillation documents.”

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Posted 6 years ago

“Great company. Installed the charge point in very flexible and user-friendly way. Engineer was really nice and arrived on time. Customer service has been excellent.”

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Posted 6 years ago

“Excellent workmanship 👍”

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Posted 6 years ago

“The actual installation was fine, done promptly and neatly. However, the installing engineer left with the keys and so the unit is currently unusable and almost a week later, I’m still waiting for them to be sent to me. In addition, I’ve not heard anything about the Polar network, which I’m supposed to get 3 months free membership of. I’m about to give them a call!”

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Posted 6 years ago

“The installer was not professional. Bit rude to start with. There is no definition of patience in his dictionary. Job wise he was ok. Chargemaster needs to teach their installer about customer service.”

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Posted 6 years ago

“Exceptional Customer Service Everything from the first contact on the phone to the amazing installation guy , Dion. Booked in and had it fitted within a week. Very punctual both with delivery and installation.”

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Posted 6 years ago

“Excellent job by the fitter, clean and tidy and talked me through the installation in a very professional manner, highly recommend.”

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Posted 6 years ago

“Fast efficient service, engineer very friendly. Very good service”

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Posted 6 years ago

“Whereas the initial consultations and help were of a good standard and the install/installer was great. The general follow up calls, response times and attitude of one particular employee regarding a booking I responded to within 3 hrs, was very poor, verging on rude. I definitely got the impression that you have plenty of work and it's not really a huge deal if you lose an enquiry.”

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Posted 6 years ago

“Very good engineer was a little negative in my opinion at the beginning almost not wanting to have to do the job. Got a good result in the end but felt like there were more finding issues than finding solutions.”

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Posted 6 years ago

“Arrived on time - efficient fitting - recommended.”

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Posted 6 years ago

“Absolutely dreadful management. It seems that if one man goes ill they are unable to keep their appointments. Two days off wasted. One new car looking like it will have to be cancelled. Any company that seems to run without sufficient contingency cover does not deserve business from major suppliers. It doesn't matter how good your engineers are if you are unable to get them to your customers on the agreed date, never mind the agreed time. Worse! you had the nerve to suggest that I could be more flexible! Poor, very poor indeed.”

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Posted 6 years ago

“The engineer called in advance, arrived on time and wasted no time in planning where everything would go. The charger installation and the cable routing were all done very professionally with some good advice thrown in. Overall, a great job.”

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Posted 6 years ago

“Emerson was very good, he persevered with the connection between the charger and our fuse box and was successful in that he was able to hide the cable in our loft, great job!”

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Posted 6 years ago

“The engineer was very prompt and made a very tidy installation of the wiring in the house and the wiring/charging point outside of the house.”

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Posted 6 years ago

“Chargemaster have been very thorough in the whole process and their electrician did a very good job of fitting the charge point.”

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Posted 6 years ago

“Happy with price and installation, installer was prompt, friendly and helpful.”

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Posted 6 years ago

“The engineer who came to fit the Unit, was very professional and polite, I am very happy with everything from start to finish. Everybody seemed to know exactly what was needed when contacting Charge Master. Thank you.”

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Posted 6 years ago

“A very efficient and friendly service Thank you”

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Posted 6 years ago

“Chose the BMW charger for my new i3S and Chargermaster carried out a perfect installation. Their engineer Matt was highly proficient, knowledgable and professional. He provided advice and insights regarding electric vehicles and in my opinion was the perfect ambassador for Chargemaster. Thank you Chargemaster and Matt.”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews