bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well I would not say and in line with any company I deal with made me feel happy, I deal with a company because they provide me with a service in this case there is no direct cost (pay for it through the purchase of the vehicle) to come down to earth and not stick with these American concepts and answer a question how do I feel about Chargemaster. Having dealt with them with my 1st leaf and now. I am pleased with the Admin; Gary who dealt with on both events is very helpful and 'knows his stuff', and the on site installation of the device was carried out most satisfactorily. All I want now is the car???when I know not. Thank you”

Helpful Report

(Paul W.) - Posted 6 years ago

“Courteous, efficient and effective telephone staff. Email updates throughout the process. Charger fitted exactly into my preferred position, without fuss or disturbance.”

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(James W) - Posted 6 years ago

“Very good tidy job and helpful explanations”

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(Fiaz A.) - Posted 6 years ago

“Really knowledgeable and friendly installation engineer, very helpful and extremely neat work!”

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(Mike B) - Posted 6 years ago

“Excellent install by a competent engineer who knew exactly what was the best option. The charger is in a perfect location and the cabling is hidden from view. There was no mess and it only took 2 hours to complete”

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(Dan S.) - Posted 6 years ago

“The information provided in order to have a charging unit fitted at my home was clear and concise with a timely installation. Very satisfied with the whole process. Excellent service from Chargemaster PLC.”

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(Andy F.) - Posted 6 years ago

“quick process”

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(James W) - Posted 6 years ago

“Simple process but had to push”

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(Mike K) - Posted 6 years ago

“Called me the day before installing to let me know when to expect them. Turned up on time and made a good job of the installation. Fitter was polite and when he finished he did a quick demonstration of how to use the charger. I was very pleased with the finished job. Thank you.”

Helpful Report

(John H.) - Posted 6 years ago

“Chargemaster recently installed a home charging socket for me for the electric car I had ordered. Billy Simba, the installation engineer who was sent to my house did a very good job, and was clearly very professional in his approach. I am very pleased with him and the quality of his work. I took delivery of the electric car yesterday and have used the socket to charge it. The socket worked perfectly.”

Helpful Report

Posted 6 years ago

“Efficient friendly”

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(Allan N) - Posted 6 years ago

“The installer John was very pleasant and professional and the whole process throughout relatively smooth.”

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(John H.) - Posted 6 years ago

“Chargemaster managed to book my fitting appointment for the day after my new car arrived, ensuring I could charge it almost from the word go. The electrician who fitted my charging point was very professional and made sure everything was working before he left. I'm very happy with the service I received.”

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(Alan R.) - Posted 6 years ago

“The cable wasn't fixed and the engineer had to return almost as soon as he left , I also felt that the job was competed in 40min and the engineer sat around for 3 hours just to make the time up.”

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(John L.) - Posted 6 years ago

“Very efficient service”

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(Allan N) - Posted 6 years ago

“Installer very knowledgeable and friendly. Explained everything about the installation and then give a demonstration on connecting the car to the charger. Very satisfied with everything.”

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(Nigel A) - Posted 6 years ago

“The charging point is excellent, fitted in under an hour, the engineer was helpful. I was told when booking i'd get some details about viewing my usage online, i'm still waiting for this access.”

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(Alan R.) - Posted 6 years ago

“Before and after service has been excellent. Our questions and queries were answered and staff are quite knowledgable. Would recommend to family and friends :) :)”

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(Kamar I) - Posted 6 years ago

“The young electrician who came to fit the unit, was very polite, presentable and keen to fit the unit as I wanted it fitted. This alone gained 5 stars. However the ability of the office staff to answer e.mails would have only gained 1 star. But as all too often nowadays the hard work of the practical people 'out in the network' is dragged down by the 'office', I rated it purely on the face to face practical experience.”

Helpful Report

(Marcus G.) - Posted 6 years ago

“The engineer was Helpful, knowledgeable, did a neat and tidy job, and left everywhere clean both inside and out when he had finished.”

Helpful Report

(Neil E.) - Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews