bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

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“they installed what I wanted where I wanted.”

Helpful Report

Posted 6 years ago

“The installation was excellently carried out, but I had to make all the phone calls to initiate this, had I not persevered I think that I would still be waiting”

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Posted 6 years ago

“Good quality of service and installation to my required standard”

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Posted 6 years ago

“The electrician who installed the unit was excellent, very conscientious and professional. Good comms from Chargemaster, very happy all round -it was a good customer experience.”

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Posted 6 years ago

“Professional fitting by informative engineer. Just a shame that extra charges for essential equipment (RCBO) arise in a “free” fitting.”

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Posted 6 years ago

“Installer was fantastic. Battled the snow and got the install complete in a morning. Only negative is the fact Chargemaster won't install LAN cables on BMW i wall box plus which looses the functionality of the app. You can buy the £300.00 more expensive connect version of the wallbox or attempt the LAN install yourself which i'm told by BMW i customer service potentially voids the Warranty!”

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Posted 6 years ago

“turned up on time .during snowy weather and cold and got on with job”

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Posted 6 years ago

“Good communication throughout the whole process. Engineer was friendly and professional and did a really good job of installation and explaining how it all works.”

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Posted 6 years ago

“After several calls and two home visits they did eventually install my home charger and I am very happy with it.”

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Posted 6 years ago

“Your installer was extremely helpful, efficient and friendly. He turned up exactly on time, explained everything to me in detail and gave me the choice of where best to install the Homecharge unit, with the minimum of fuss. I was most impressed. Really good service!”

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Posted 6 years ago

“Kept my appointment despite the weather”

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Posted 6 years ago

“The installation was good came out in the snow and everything works ok”

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Posted 6 years ago

“Excellent service from enquiry to installation!”

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Posted 6 years ago

“Professional service, knowledgeable technician, high-quality installation, helpful demonstration and tips. My thumbs up and cheers to the Chargemaster PLC.”

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Posted 6 years ago

“A little slow but otherwise good”

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Posted 6 years ago

“Service was great by Chargemaster. The fitting was quick and they worked around my timescale.”

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Posted 6 years ago

“Took 3 attempts to get charge point fitted to property. Was given incomplete information for the installation to take place. Paperwork then expired even though it was clear to Chargemaster that this would happen due to the time of the 1st installation date planned. No survey was done until 2nd installation date at which point we were told it could not go ahead. (we were not told that this was going to be a survey but an installation) I had contact with half a dozen or more different people at Chargemaster all giving incomplete or different information . The one saving grace was that when I did phone, the person I spoke to was helpful and a date was finally arranged prior to the car getting delivered. The installer was also very good, efficient and helpful.”

Helpful Report

Posted 6 years ago

“Electrician arrived on time, all the parcels delivered on time. He was polite and professional. He wasted no time installing the charger, even tidying up some wires in the fuze cabinet. And left the cupboard clean. He then explained the guarrantee and paperwork clearly and showed me how to use the charger. The charger works perfectly.”

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Posted 6 years ago

“Clean tidy install. We charge our two electric cars with it using universal connection.”

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Posted 6 years ago

“Prompt responses to calls and emails. Helpful, efficient and professional.”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews