bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

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“Professional and responsive to all inquirys-a dedicated team member made the process more straightforward.”

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Posted 6 years ago

“Installer was excellent - very careful and thorough. My only criticism of the product is that there is no charge indicator!”

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Posted 6 years ago

“Super easy installation and professional service.”

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Posted 6 years ago

“Excellent staff Very very clean installation”

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Posted 6 years ago

“Great service, started installation in the morning charging in the afternoon”

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Posted 6 years ago

“Work done well and in reasonable time.”

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Posted 6 years ago

“The installation engineer was fantastic. Please pass on my thanks and feedback to him”

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Posted 6 years ago

“Unit was professionally installed. Very pleased with the installation...”

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Posted 6 years ago

“I was very pleased with my Chargemaster installation. Mike understood my reluctance to attach the unit to our ageing meter box and came up with a great alternative, which also meant there were no wires visible on the outside wall from the meter cupboard to the charging point. He also made sure I was happy with the height before the installation and gave me some useful usage tips once finished. I've used the meter a few times now and it works perfectly. My installation was fully paid for by the car manufacturer and a government grant. The process to complete the required forms was via the internet and both quick and straightforward. If you need to have a charger installed, I wouldn't hesitate in recommending Chargemaster.”

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Posted 6 years ago

“Account manager and installers were very helpful Just check with you network provider first in case your supply is not sufficient!”

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Posted 6 years ago

“Start to finish was easy, lady (Sianika) who emailed me was an asset to their company and the installer (John Harris) was bang on time, pleasant and left the areas he worked very tidy.”

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Posted 6 years ago

“Very good service throughout both ordering and installation”

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Posted 6 years ago

“Friendly, patient and helpful in the discussion and purchase phase. Lovely friendly and respectful installer too, many thanks”

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Posted 6 years ago

“Neil was excellent in his work. He was very professional & did a very neat job with upmost dedication. He explained to us everything he was doing. It great to see dedicated staff like Neil. We are very happy that we choose Chargemaster. Please keep up the good work”

bp pulse 5 star review on 30th July 2018

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Posted 6 years ago

“They need to know everything, including your inside leg measurement, but this is all to do with the government grant, but overhaul everything went quite smoothly...”

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Posted 6 years ago

“Simple, efficient and helpful throughput the whole process - highly recommended”

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Posted 6 years ago

“Turned up on time and completed the job quickly and very professionally.”

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Posted 6 years ago

“Tended to send out General emails through the process advising on each what was needed, even though I'd provided documents. Would benefit from tailoring. Also, took a while to get installed. Why sent an email giving availability (except in Scotland) when they knew I was in Scotland? Had to chase up a response to my email advising this and asking for another date after no response for 5 days. Wasn't issued with my Polar card, had to phone and ask for it. Was told it wasn't ordered because I live in Scotland, I pointed out that 1) there are Polar units in Scotland 2) I do venture over the border on the odd occasion. Can't fault the installer, and the unit works as expected.”

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Posted 6 years ago

“Excellent installation”

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Posted 6 years ago

“Engineer was good at his job and knowledgeable but made a point of telling me the office had booked the job wrong and saying he should not have been doing this work without me being charged. Not sure as a customer he should be blaming another employee for making mistakes.”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews