Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.07

4.1 Rating 5,216 Reviews

78 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

Write Your review

Tell us how Cheap Flights Fares made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will never do business with this company again. I bought the insurance thinking that if I needed to change it would cover that only to find out that it didn't. There was a large storm coming the day I was to leave and I wanted to change to another date. I have to go 80 miles to the airport plus having lots of hills to navigate. I spoke to several people and the last one wanted to charge me over $300 to make a change. These people have no compassion at all!”

Helpful Report

Posted 1 month ago

Dear Patricia, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 month ago

“Fare advertised change and cost me almost double. Too slow to capture advertised rate. Will not plan to use your service again. All other I have used process and capture what stated right away. Felt deceived”

Helpful Report

Posted 1 month ago

Dear Alison, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a full voicemail. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 month ago

“Goal is to upcharge customer fees and make it difficult for the customer to learn the total price of the fare.”

Helpful Report

Posted 1 month ago

Dear Eric, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 month ago

“I booked flights through them and they called 24 hours later and told me that they couldn't get those flights at the price and it cost $400 more if I wanted them. I literally reserved flights on their site, selected seats, added baggage, entered my cc info, and paid for flights at a set price. Then they call me 24 hours later and change it? Three days before the flight and they enter names in wrong, had to send copies of passport so they could change it. Unbelievable. Do not use this company.”

Helpful Report

Posted 1 month ago

“Safe to say first and last time I buy a ticket through here! I bought a flight ticket and I got an email the next day stating I needed to urgently call. When I called they told me they had over booked the flight for the price I bought it at and were trying to OVER charge me more for the ticket. I told them if that’s the case give me a refund because it would be cheaper if I directly booked the flight with the airline. They put me on hold to speak to a manager and they said this one time they will allow the original flight ticket cost to be charged??? You guys are thieves. When I got my confirmation email with the flight number I went on the airline app to make sure the flight was good to go and I saw that there were 2 tickets. I called to see if they accidentally charged me for 2 flights and the customer service person was so rude when I was simply asking why it shows that I have two flights when I had only purchased one!”

Helpful Report

Posted 1 month ago

Dear Stephanie, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details and will be glad to assist you. We tried to contact you via the contact number provided but landed on a voicemail which never gave the option to leave a voicemail. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 month ago

“One of customer service representative was extremely rude while I was explaining my issue he put me on hold and after that while I was asking for solution he cut my call without informing me. Worst service”

Helpful Report

Posted 1 month ago

Dear Bhoomi, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 month ago

“Very bad service”

Helpful Report

Posted 1 month ago

“Terrible experience. To cancel the flight and get my refund I had to pay extra $160.”

Helpful Report

Posted 1 month ago

“Your website froze while I was rying to purchase a ticket. I could not go forward or back so I had to close the app. I had input enough information for you to charche my card although I did not get an itinerary, Flight, Gate or anything else. I attempted to get a refund but all of the agents I talked to could not givr mr s vslif code. Since the code did not work I figured that the purchase was not secured although the agents said that I could not get a refund. I called to Frontier and purchased a ticket. When I saw later that the charges apperaed on my account and I contested your charges since I never received confirmation.”

Helpful Report

Posted 1 month ago

Dear Arlan, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 month ago

“Very bad experience, i have no words to tell about!🙃”

Helpful Report

Posted 1 month ago

Dear Gurpreet, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 month ago

“Worst flight search site - this platform is used to get people to book at really low fares, only to send confirmation of pending booking so you are forced to call them. Even and putting your credit card in for and confirming purchase! Once you call them to ask why it’s pending, they will tell you that the promotion expired while you confirmed purchase or that many people booked at the same time, and as a result you got booted out of promotion. It’s a sales tactic for them. When they do tell you this flight is no longer available, they keep you on the phone to try to “match the price” or get the best price… only to sell upsell you and offer you something 5 times more than the initial advertised fares. It’s false advertisement and a COMPLETE WASTE OF TIME. DO NOT BOOK … YES PRICES ARE TOO GOOD TO BE TRUE.”

Helpful Report

Posted 1 month ago

Dear Claudia, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 month ago

“So I bought a ticket to fly apparently when it was priced high cause later on that day the price kept dropping. I’d call customer service to see if I can get a price adjustment. I was told no … not only that. I paid for check in bags when I bought my ticket I go to the airport And it’s not in flair airline records I then spend an hour on the phone with a cheap flight reps to get this fixed since I pre paid for it when I booked my flight … it was a joke”

Helpful Report

Posted 1 month ago

Dear Nicholas, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 month ago

“Unos estafadores no quieren devolver el $ cuando cancele tengan cuidado cuando compren por estas páginas no la recomiendo”

Helpful Report

Posted 1 month ago

“I booked a flight and wanted to cancel it within the allowable 24 hour period. Called the agent that lied to me and said refund is not allowed. I called frontier airlines and was told within 24 hours cancelation allows for full refund. I called again and was lied to again and got the run around. Escalated to management that refunded my amount and offered compensation for my issue for any service for 2 years. I have tried to use my compensation on 4 occasions. They always have an excuse why I can't use it. This company is a joke. I would highly recommend you look elsewhere. Terrible customer service. Will never use this site again.”

Helpful Report

Posted 1 month ago

“This company is a scam. They make you paper fun trip insurance and they do not compensate despite the fact that Covid symptoms arrive at times they stated they cannot give me credit.”

Helpful Report

Posted 1 month ago

“Twenty eight texts, twenty eight WhatsApp messages, 32 emails with gate change notifications when the original terminal and gate never changed. No ability to add additional baggage to reservation. Seat map doesn’t work. No airline recognized confirmation number. Never again.”

Helpful Report

Posted 1 month ago

“J’ai voulu changer ma date de réservation à l’intérieur de 24 hrs et même avec un supplément que j’avais payé pour annulation, ils n’ont pas voulus. C’est de l’arnaque pur et simple, jamais plus avec vous!”

Helpful Report

Posted 2 months ago

“The worst. My last flight of three was canceled and Cheap Flights Fares did not give me notification, even though I later found out from the airlines the flight was canceled the night before of departure. I got stuck paying for a hotel and had I known ahead of time, I could have made other arrangements.”

Helpful Report

Posted 2 months ago

“Advertising a fare of $2218 and then not delivering it 2 days later and asking me to accept an increased fare of $2444 AND a much longer travel time and 5hr layover doesn't bide well for this company and I'll not recommend it to anyone.”

Helpful Report

Posted 2 months ago

“I felt really scammed in a way. I did get decent tickets in the end, but the confirmation of my tickets and then having them withdrawn and having to pay more for less-desirable tickets was a huge turnoff. Then I got a notice the next day that the times I preferred were cheaper and when I called to have them changed they simply told me that was old even though the email was 2 minutes old. It's apparent that it's a bait and switch game with your company.”

Helpful Report

Posted 2 months ago

Cheap Flights Fares is rated 4.1 based on 5,216 reviews