Chi Chi London Reviews

1.2 Rating 229 Reviews

4 %

of reviewers recommend Chi Chi London

Company Reviews

Questions

Metrics

1.2

Based on 229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Where is my refund, what an awful company this is. Everyone please please stay away. I returned the dress in July 2023!! This is mental

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Asked by Sarah (11 months ago)

Hi chichi london,will you kindly bring back the dresses you had in 2017 to 2020,they were soo beutyful and classy,am your customer but nowadays I can't find what I like.

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Asked by Jacquiline Kaspersen (11 months ago)

Has anyone received a refund? I’m waiting on 3 separate refunds and have been waiting over the 28 days now. Getting really worried. No one replies to your emails and the phone line just cuts off.

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Asked by M.B (1 year ago)

When will I receive my refund?????

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Asked by Emily (1 year ago)

I need a rerun form. Your link to service doesn’t work.

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Asked by Jean Scott (5 years ago)

If normally fit a size 14 saw a chi chi London dress, some say you need to go up a size for dress to fit on reviews, is this the case as need to have it sent before Friday so need to get right first time but don't want it to look baggy as off the shoulder style nor too tight. What bust, waist measurements is a size 14 going to fit

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Asked by sam (5 years ago)