christopherward.co.uk Reviews

Name: christopherward.co.uk
Rating: 4.51

4.5 Rating 829 Reviews

88 %

of reviewers recommend christopherward.co.uk

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4.5

Based on 829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01628 763 040

Email:

customerservices@christopherward.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressive web site , and the watch when it arrived is well packaged and presented with good quality finish. I hope and trust it will be as impressive long term, and only time will tell. The delivery process seemed a bit difficult.After 48 hours I had not been advised of despatch details. It took a flurry of hurry up E mails to get confirmation of delivery. Communications were very polite and friendly but I feel you guys need to polish that Process , if you intend to really provide the top end Service... reflected in your Pricing. I wish you well and hope these comments are useful. Kind Regards Ron”

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Posted 7 years ago

“I just purchase my third Christopher Ward watch. The watch quality and customer service has been amazing. I am particularly fond of the jumping hour and it gets more wrist time than any other two watches I have, even though some of them cost 10 to 15 times more. I can't wait to see what Christopher Ward and his team do next!”

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Posted 7 years ago

“I like nice watches”

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Posted 7 years ago

“I've made a few purchases from C.W and each time the service has been brilliant... and I've not been disappointed with the product!”

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Posted 7 years ago

“Their watches are very good value. I purchased a couple of Typhoons in the sale, one for my dad and one for myself. What amazing watches. They keep excellent time with the legendary Eta 7750 movement. We have had many of Christopher Ward watches before, and most have been very reliable and well made.”

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Posted 7 years ago

“This was my first CW watch , I have been looking for some time and kept coming back to the CW site , I finally decided on a model and bought it , I have to say I was more than pleased with the level of service , the way the watch was supplied and I have to say I am sure this will not be my only watch from CW , Many Thanks”

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Posted 7 years ago

“No middleman in the supply chain combined with exquisite quality equals unparalleled value. I'm a big sports car/race fan and the CW motorsports collection is out of this World. I hardly wear anything from my Rolex collection anymore. Great job CW... Fantastic creations across the board.”

Helpful Report

Posted 7 years ago

“Malvern C5 automatic. Had a fault, automatic function had ceased to operate. A couple of parts had worn out and needed replacing - happy with that (£30). However, I was told that to ensure that the watch now kept good time I was expected to pay for a full watch service despite it having been serviced only 2 years ago (£99, a 33% increase in 2 years). If the watch is maintained as expected by CW I do not expect to pay extra for additional servicing on top of the regular service. Poor service and poor quality for a company that stresses the quality of their watches, the standards of their watches and the personal service provided. I would not recommend CW to anyone following the sub-standard customer service provided.”

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Posted 7 years ago

“Excellent products, well designed. Personal service exemplary. To be commended.”

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Posted 7 years ago

“The black leather Bader closure was bought for my Typhoon Chronograph. Much better than the Nato strap supplied. Makes putting the watch on a breeze and does not detract from the appearance in my opinion. I have 2 other CW watches with the same closure and every bit as good as my IWC one.”

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Posted 7 years ago

“Having owned a COSC watch for a few years, I am disappointed in the number of times it has had to go back for attention of one sort or another. Good time keeping one would expect to be an essential. Unfortunately this watch has proved to be a poor performer and to date not capable of correct calibration after repeated returns for adjustment. The process for sending it back and the methodoogy for conveying the watch securely is all perfect. The guarantee is always honoured unfortunately the watch has not become an accurate time keeper yet !!!!! lets hope this time.”

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Posted 7 years ago

“Just arrived. Very nice daily dress wistwatch.”

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Posted 7 years ago

“Paid half price for a watch during promotion period. Watch came perfect along with extra protection packaging. CW has great customer service along with their 60/60 policies they really hold strong for aftersale service.”

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Posted 7 years ago

“Took advantage on sales promotion, paid half price - couldn't be happier. Expect a bit longer on shipping during promotion period. Watch came perfect as usual. Will buy another model on next promotion.”

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Posted 7 years ago

“My watch came In good time (next day delivery) when standard delivery was selected and was well packaged. The box is well padded and the watch itself is well protected. The watch itself is very well made and I'll be buying another one soon”

christopherward.co.uk 5 star review on 21st July 2017

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Posted 7 years ago

“Good service ,carried out quickly ,to early to check on accuracy or reliability of serviced watch”

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Posted 7 years ago

“I bought a new strap for my Trident Pro in the summer sale,could not be happier.Excellent quality as always and fantastic price.Now my watch looks like new again.”

christopherward.co.uk 5 star review on 20th July 2017

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Posted 7 years ago

“I'm very happy. Good communication and very fast actions from CW. I sent two watches to service and I received the first one after the two weeks! Second one sent back to me one week after that. Both watches were serviced well. Only one minor issue; I sent watches with both outer cardboard boxes to avoid damages during the transportation. I received both watches without those outer cardboard boxes, due to this, corners of black Christopher Ward cardboard box had some minor defects during the transportation.”

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Posted 7 years ago

“Second watch of theirs but my first new one fantastic watches, slow on replies from emails and slow on sending out orders took over a week for mine to be dispatched otherwise great”

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Posted 7 years ago

“No fault whatsoever. Customer service is 5star even that had a slight delay with a delay, I really cannot fault the customer care! The product is early days but definetly will have more watch from them!”

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Posted 7 years ago

christopherward.co.uk is rated 4.5 based on 829 reviews