christopherward.co.uk Reviews

Name: christopherward.co.uk
Rating: 4.51

4.5 Rating 829 Reviews

88 %

of reviewers recommend christopherward.co.uk

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4.5

Based on 829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

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Phone:

01628 763 040

Email:

customerservices@christopherward.co.uk

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christopherward.co.uk 5 star review on 15th July 2022

Mr Jorge Biaut Otarola

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having purchased a replacement strap for £85 (for my C9), that gave all indications that it was the correct fit, it seems that it was too narrow for the watch lugs. Therefore excessive strain was put on the pin springs, causing them to bow, and detach from the watch thereby allowing it to fall from my wrist on two occasions. I caught it once, and it fell to carpet on the second occasion - very lucky. The watch had been purchased, after much deliberation, as a 50th Birthday present from my wife and so it's very precious to me. Whilst I love the watch I am now too scared to wear it for fear of losing it permanently, or damaging it due to it falling to the floor - so I do not wear it. I had considered buying a Chris Ward Dive Watch in addition to the C9 - but as a result of this experience I will now look elsewhere. Incidentally, the once pristine, and expensive presentation box, was returned to me like it had been kicked around the office. I wanted to support a UK watch manufacturer, but I cannot recommend.”

Helpful Report

Posted 7 years ago

“Prompt and efficient service. Well recommended.”

Helpful Report

Posted 7 years ago

“As a watchcollector since 1998 I have been through most of the Swiss brands in all price range. Lately I have felt there's a big gap between price tag and what I felt it was worth to spend, then I discovered Christopher Ward ! And what a surprise ! Finally I find a brand with a quality to price ratio that was stunning . I am that kinda person who use loupe to inspect finish and from my point of view it's absolutely superb on any watch I have received and together with a top service I quickly ordered some more. This is my favorite brand at the moment with a business philosophy I really appreciate as a customer !”

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Posted 7 years ago

“Felt special”

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Posted 7 years ago

“Amazing watches with a true British twist. Solid construction with a reassuringly strong build quality. Highly recommended.”

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Posted 7 years ago

“great choice of product and options. I was looking for a good quality, good looking 'every day' watch that looked classy at a sensible price. Rapid service - watch arrived very quickly”

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Posted 7 years ago

“Awesome!!!!”

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Posted 7 years ago

“Always a polite prompt service but, on placing my order I asked for the bracelet to be adjusted to 20 cm. When the confirmation of the order came through it stated 22cm, I rung your customer service pointing out my request for 20cm and was told it would be passed on, it still arrived at 22m!!! It is loose now when I'm warm so in the winter it will be very loose and I will not be able to make use of the expanding clasp.”

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Posted 7 years ago

“After discovering Chris Ward watches, I spent some time reading reviews about said watches on various online forums and watch experts' fedbacks. I was pleased with experts' and customers' reviews and feedback and most importantly the ethos and commitment of CW appealed to me. I have bought two watches- limited addition C60 Trident Day Date COSC for myself and also a similar model in quartz C60 Trident 300 as a gift. Both models look well made showcasing great design and high quality. Owing a Swiss Made certified Chris Ward watch has somemwhat put me off buying Omega Seamaster Planet Ocean as apart from the name I honestly see no difference neither in quality nor in design. I have also had a great experience with customer service from CW as the watch I originally wanted was not available at that point and the customer servicey offered me analternative solution honoring me the special offer for a non-sale watch. I am very satisfied and have been wearing CW watch since it arrived in May 'neglecting' my other brand watches.”

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Posted 7 years ago

“If there is ever a problem, it is dealt with without quibble or fuss. Customer Service is very good.”

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Posted 7 years ago

“The quality and design of the C60 trident pro 600 is a very Eligant and distinguished looking watch and feel very proud to wear it you would think it is a very expensive Watch and it's British made Well done Christopher ward. JOHN BARCLAY . (Musician)”

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Posted 7 years ago

“Very efficient, helpful and well-informed staff and reliable delivery of product.”

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Posted 7 years ago

“delivered a great watch in 2010. had 1 warranty repair in 2012. still performing well today. I am concerned that they do not now carry replacement straps / bracelets for this watch.”

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Posted 7 years ago

“I looked, I liked, I bought”

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Posted 7 years ago

“Great service and great watch. This is the second CW watch I have bought and won't be the last.”

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Posted 7 years ago

“Purchased a watch for my brothers 40th birthday last year after a recommendation. So impressed with the quality and value I decided I'd treat myself for my wedding. Went for a C65 Trident Vintage Edition. Website was very easy to use and my watch was despatched that day. Received it the next day and was extremely happy with it. Only problem is I'd like to buy another now!”

christopherward.co.uk 5 star review on 18th June 2017

Helpful Report

Posted 7 years ago

“Great to be able to support a classic new British brand that is seeking to make waves in the world of horology. Fantastic service when I ordered two watches for my son and my son-in-law. It's not often a father gets to unload a daughter and a son in the space of a few weeks. Well worth it just to acquire these beautiful timepieces, delivered in good time and presented as I had hoped. I am sure they will become treasured possessions in their respective households. HIghly recommended in every respect.”

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Posted 7 years ago

“After multiple purchases from Christopher Ward Watch, I would rate their customer service, fast and free shipping and ESPECIALLY THEIR WATCHES as EXCELLENT. I can't imagine anyone not being pleased with Christopher Ward Watches.”

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Posted 7 years ago

“the good shope ever i seen”

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Posted 7 years ago

“Customer service is very professional but what is even better it is very helpful and friendly. The watch is of a very high quality, normally I go for Tag Heuer watches but decided to see what the quality of Christopher Ward watches were and I am delighted with the purchase.”

Helpful Report

Posted 7 years ago

christopherward.co.uk is rated 4.5 based on 829 reviews