Club L London Reviews

4.0 Rating 1,486 Reviews

76 %

of reviewers recommend Club L London

Company Reviews

Questions

Metrics

4.0

Based on 1,486 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Club L London?

Helpful Report

(4 weeks ago)

You can contact Club L London by Telephone, Live Chat and Email.

Helpful Report

(4 weeks ago)

77.78%

Industry Average

“ Chloe helped me via email with a return request. Her wonderful kindness and extremely quick reply enabled me to resolve my issue within minutes, I’ve never had an email exchange with a company go quickly and helpfully as this before. Chloe has ensured that I continue to shop with club London in the future with her wonderful customer service. ”

- Anonymous

“ Customer service is exceptional, super fast, kind, and easy to communicate with. Chloe specifically was super polite and willing to help answer all my questions about an order I made :) ”

- Anonymous

“ super quick, helpful service from Chloe ”

- Anonymous

Club L London Reviews

Customer Service - Good