“Placed order for$71.93 on 11/3/20. My Amex card was charged that amount on the same day. Never received confirmation or shipping number. Did finally get 3 phone numbers. To no avail. Also located an invoice and transaction number. They want an order number.... didn't get one. Bogus company. Don't get ripped off like I did. Still waiting for a call back COMFY!!!!!”
“Ordered 2prs and 3 months later still have not received it. The company doesn’t respond to my emails either. They are fake! And should be stopped from advertising on Facebook.”
“I ordered a pair of sandals the end of July with the understanding I would receive them in 7-10 days. I didn't receive them until October. No communication, no response to emails or phone calls. Customer service is non existent. The only reason I'm keeping them is because I don't believe I'd receive a refund in my lifetime if I sent them back. Poor quality. Total scam!!”
“VERY BAD BOOTS VERY BAD CUSTOMER SERVICE NO REFUND AVOID !!!
Ordered a size 12 boot they sent a site 5 ! took 5 weeks for delivery i have now sent 25 emails and no refund an address in the USA one big SCAM”
“NEVER BUY FROM THIS COMPANY!!!!! THE CUSTOMER SERVICE STINKS. I ordered a pair of sandals on Aug 18th. They said it could take up to 4 weeks. At the end of 4 weeks I started trying to call them and e-mailing them, no response. Then I contacted Pay -Pal and they got them to send me an e-mail, but no shoes came. Finally I sent them a message by e-mail that if I didn't have the shoes or a message from them by the end of the week I was going to file a complaint with the BBB. I received the shoes on that Fri. after 2 months. Very poor quality and too big!! I would not recommend this company to anyone and wish I would have read the reviews before I placed my order.”
“If this is the same as Comfy Shoes Canada, do not order from them. Nothing to do with Canada, they come from China! I ordered an 8-1/2 and they are even too small for my daughter who wears size 5. Returns have to be sent to California! Poor quality too, if they did fit.”
“The shoes I ordered took over a month to arrive they were far to big and a bad fit looked cheap and nasty, I asked via email for a return address which was in the USA, when I took them to the post office it was going to cost me nearly as much as the shoes cost to return them, and they don’t repay the postage
So don’t buy shoes from this company, I wish I had read the reviews before ordering”
“How I wish that I had seen these negative reviews before ordering sandals from Comfy Sandals. I've been scammed, like many others.
I ordered a pair of sandals in mid-August, paid by credit card and waited more than a month for the shoes to arrive. When they came I was disappointed by the plastic look of the sandals, and the fit was terrible. So large and lose-fitting I could never wear them.
Daily I have been receiving promotional emails, selling more sandals and boasting of the company's great customer service, but it is IMPOSSIBLE to find an address for this company to return the sandals. I have called and emailed repeatedly, leaving voicemails because no one ever answers the phone!! Even searching online, I cannot find an address for this company! Warning, do not order from Comfy Sandals! I am so disappointed and sorry I didn't look for reviews first before ordering.”
“Sandals didn’t fit and took too long to arrive. I have asked numerous times for a refund and I would like to return the sandals. Months later I have NEVER heard back from them. I’m stuck with sandals that don’t fit. It says on website returnable for a refund. Do not buy sandals from them.”
“Unfortunately I made a mistake and purchased sandals from Comfy Sandals on July 19, 2020. I canceled my order a few days later due to the fact that Comfy Sandals sent me an email stating that it would be 6 weeks before my sandals would be shipped to me.
That time frame was totally unacceptable to me.
I immediately emailed them back requesting that my order be canceled and i be given a full refund.
The unprofessional Scam and Conartist at COMFY SANDALS paid themselves for sandals i didn't order alone with the sandals that i did order.
This company sent me the ugliest, cheapest made subpar sandals i've ever seen in my life... after I'd canceled my order in July.
The last three pair of sandals that I'd already canceled were sent to me on September 18th, 2020 after I'd sent the company more than thirty-five firm emails and left countless unanswered phone messages.
Comfy Sandals chose not to respond back too me.
I repeatedly emailed them requesting that I be sent a merchandise return label.
I never heard from them.
Although i receive emails with the deals of the day.
This bogus company Comfy Sandals must be exposed and shutdown because of their unethical business practices.
They shouldn't be allowed to steal and Scam people out of their hard earned money.
Enough Is Enough!
Please if you're considering shopping with the Scam Artists COMFY SANDALS DON'T!
If you've not received the merchandise you purchased contact the Better Business Bureau and your Attorney General.
Let's"expose" Comfy Sandals on every form of social media that'savailable...and by word of mouth. Don't hesitate to share with other people the level of dissatisfaction you personally experienced with the company called COMFY SANDALS.
They're a total disgrace and they'll be put out of business sooner than later.
DON'T SHOP WITH COMFY SANDALS... THEY'RE SCAM AND CONARTIST!”
“I ordered sandals that were exactly what I had wanted. Fortunately, I paid thru PayPal. On 8/23/20 I got email notice they had been shipped. It is 9/23/20 and I have not received them. You cannot reach they company and they do not return calls. Be WARNED! The sandals look wonderful, but you may never get them. Time to call PayPal.”
“Hi! OML! I simply got carried away by the look of the styles...i recieved the purchase confirmation but havent recieved any shipoing confirmation yet.I am very concerned..I hope i am not doomed..i will lose a 100$.someone needs to report this to the BBB...hope its not a scam.”
“I have had the same experience as those below. Never received my sandals and my inbox is FLODED with ads to buy more. DON'T BUY. I wish Instagram, FB, Pandora would validate their vendors!”
“Comfy Sandal took my money on 08/17/20. On 08/27/20 received on email fom Comfy Sandal saying my order "Was on the way" and would be delivered in 7 to 14 days. As of today, 09/19/20, my order still has NOT been received!!! I will be contacting BBB!
I wish I had seen this review page before placing my order or I NEVER would have placed an order from this company!!!
I will keep trying to reach their customer service department for a refund as well as contacting my bank to try to have them to deal with the theft by this company and, hopefully, get this transaction canceled and my money refunded to my account!!”
“Not that this company cares about reviews, Ordered my shoes back in August six weeks later still have not received them and that is after I got an email saying that they have shipped. I have tried to contact them twice so far, but still no response. I will be contacting the BBB about this problem. Buyer beware of this company. Do your research or you will wind up like the rest of us who didn't take that all important step.”
“To everyone out there is trying to order comfy sandals or have not received their order this is a scam I don't know why they are putting it on Pandora yet advertising it and also they're putting it on pancreas and maybe other websites I checked it out and it says it's a scam so don't order nothing from comfy sandals I ordered for pears and never received them it's been almost 4 months now Albuquerque New Mexico people out there don't be scammed I'm trying to report it to the Better Business Bureau so they can take it off the website don't order no more sandals very big scam alert" go to site and put in comfy sandals for scam alert and they'll tell you what it is not true scam scam scam”
“False advertising , it doesn’t say comfy sandal on the sandal , the shoes don’t fit 😠. I want my money back. I ordered them on 5/30 didn’t get them until 8/27. The summer is almost over. Very unhappy wouldn’t recommend them. Want to return them ASAP . Cck”
“They deserve 0 stars! I regret ordering from this scam company but I am happy to report that PayPal has refunded my money. I ordered in May and never got my shoes. I got the same bogus tracking numbers and emails like everyone else did. I’m only ordering from DSW from here on. Lesson learned.”