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Complete Care Shop Reviews

2.3 Rating 385 Reviews
32 %
of reviewers recommend Complete Care Shop
2.3
Based on 385 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Complete Care Shop Reviews
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Phone:

03330 160 000

Email:

digitaladmin@nrs-uk.co.uk

Location:

330 Four Oaks Road Walton Summit Centre, ,
Preston
PR5 8AP

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I ordered a wheel chair on the 9th March and expected delivery as guaranteed within 3-5 working days.The money was taken from my account for the goods immediately . It is now the 21st March and I have not received the wheel chair. I contacted the company this morning to be advised that it still had not been dispatched and they could give no reason for this!!! I have asked for my money back and can only hope that this is administered a lot quicker so I can purchase another one elsewhere. Very poor service and very disappointing.
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Posted 7 years ago
Valet table was perfect at perfect price Arrived very quickly Everything was nice and straightforward Highly reccomend
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Posted 7 years ago
I put an order in and it was there in 2 days and we did not have to pay extra for this promt service. Everthing was well packed. Thank you for your promt service and value.
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Posted 7 years ago
In that their website was easy to navigate. It also looked professional. The stick availability and price was key to my purchase. The overall e-friendliness or customer friendly feel came across to me. The real bonus was the price! Very happy as well as the speed of my order and time to arrive.
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Posted 7 years ago
Ordered a few things to help my mum in the kitchen. She is delighted with the workstation which has everything she needs. Will purchase again. Would recommend anyone with a need or disability to have a browse. ☺
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Posted 7 years ago
I have had excellent services. Great delivery and very helpful if you have to return any items. Their products are of excellent quality and have recommended to friends.
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Posted 7 years ago
Have used Complete Care Shop on a few occasions. My latest order arrived before the estimated delivery date. Goods arrived well protected in the packaging . Goods as described as usual. Will continue using this company when required.
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Posted 7 years ago
The item was top class.. Postage was fast Delivery driver was polite.over all great Patricia
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Posted 7 years ago
Article arived in time,good packaging. As advertised
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Posted 7 years ago
My order came very fast,unfortunately wasnt suitable so I returned it and ordered another item that too came very quickly and was perfect good fast delivery will defi nately shop again
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Posted 7 years ago
I've just read all the bad reviews from 6+ months ago and must confess it reads like a different company. I've ordered from them 3 or times and each time my order has been correctly fulfilled and quickly delivered. Maybe they've got their act together now, but whatever the reason, I'm more than happy with the service received.
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Posted 7 years ago
Great service. Fast delivery, well packaged and a very great price will be using there service again in the future
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Posted 7 years ago
My order arrived very quickly and adequately packaged. The goods are very reasonably priced and are adequate. I would recommend this company
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Posted 7 years ago
Prompt delivery of my well made strong ladies floral folding walking stick. I wanted something girly but good quality and this stick is perfect.
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Posted 7 years ago
Very pleased with my purchase. Arrived quickly and was very good quality and value
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Posted 7 years ago
Fantastic service,good quality items,well packaged, received, in very good condition,& quick stranded delivery
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Posted 7 years ago
My walking stick arrived promptly. Very pleased with service.
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Posted 7 years ago
Great service everything arrived when told it would good quality will certainly use the company again
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Posted 7 years ago
Neo G Knee Support or ordered offers no support whatsoever tried to email saying not delivered email doesn't exist. Very disappointed
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Posted 8 years ago
I placed an order for a christmas present, the invoice stated 3 - 5 working days delivery, no mention that they had no stock. I phoned 7 days later to be told that they had just recieved a delivery and that the item would be shipp ed first class as soon as the delivery was unpacked and on the shelf. I phoned again 4 days later to be told that they STILL had not unpacked the delivery and that they were now closing for christmas and it would be dealt with when they return to work. I wish I had read these reviews before I placed my order. DO NOT USE THEM....
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Posted 8 years ago
Complete Care Shop is rated 2.3 based on 385 reviews