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The Organic Butchery Reviews

4.7 Rating 5,612 Reviews
92 %
of reviewers recommend The Organic Butchery
4.7
Based on 5,612 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Organic Butchery Reviews
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Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

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Anonymous
Anonymous  // 01/01/2019
That turkey was bloody delicious as was the bacon and sausage meat for stuffing. Thank you so much! We’re now going to be ordering for my work catering at 42 acres retreat centre so l’ll be in touch in the New Years. Thanks Tasha
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Posted 2 years ago
Absolutely delicious. Great service from order to cooking help. We had the stuffed turkey crown pictured below.
The Organic Butchery 5 star review on 29th December 2022
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Posted 2 years ago
A top class company. The meat, from well kept animals, has always been superb. The customer service is second to none. The condiments are lovely extra and the website is easy to navigate. Great recyclable/reusable packaging. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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Posted 2 years ago
The organic nitrate free bacon was excellent. Very well package and, as a first time customer, an excellent experience all round. Thanks.
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Posted 2 years ago
If excellence matters as much to you as animal welfare and happiness this is the only place to source your meat . I ordered our Christmas duck here because I wanted to make sure it was a duck that had lived happily . It is no surprise then that the quality was tops , too marks all around and none of this usual “ excess fat “ Thank you thank you thank you !!
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Posted 2 years ago
Thank you for your lovely review, we really do appreciate you taking the time to let us know what you think - we are so pleased to hear you are enjoying the produce. Thank you for buying from us and we look forward to hearing from you again soon.
Posted 2 years ago
Totally delicious goose.
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Posted 2 years ago
Thank you for your kind review, as a small business we really do appreciate you taking the time. We hope to see you back shopping with us again soon.
Posted 2 years ago
Both turkey and gammon were delicious
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Posted 2 years ago
Wonderful to hear that you enjoyed your order, thank you for leaving us such a lovely review.
Posted 2 years ago
Delicious turkey.
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Posted 2 years ago
Thank you for your kind review, as a small business we really do appreciate you taking the time. We hope to see you back shopping with us again soon.
Posted 2 years ago
Delivered on date as expected. Delishious organic Turkey.
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Posted 2 years ago
Wonderful to hear that you enjoyed your order, thank you for leaving us such a lovely review.
Posted 2 years ago
A delicious three bird roast which totally made a Christmas Day. It carved beautifully with the flavours distinct. I would definitely recommend this to anyone. And with all the trimmings it would have served 10…. Thankfully for us we were only 4 and so had the delight of cold cuts for Boxing Day.
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Posted 2 years ago
Thank you for taking the time to leave such a lovely review, we do hope you enjoy your order!
Posted 2 years ago
Our turkey arrived on time and well packaged. We followed Jamie Oliver's cooking timing and enjoyed a scrumptious Christmas Dinner. An excellent turkey. Thanks Roland Chant
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Posted 2 years ago
We're delighted to hear that you enjoyed your Coombe Farm organic order!
Posted 2 years ago
Ordered a Goose for Christmas, delivered on time giblets bagged and fat from cavity already removed and bagged, slightly under weight due to bird flu, So large Organic Turkey Leg and pigs in blankets included for free. Never had Goose before but cooked to Recipe and everyone loved it. Turkey no longer first choice many Thanks Combe Farm.
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Posted 2 years ago
Thank you for your wonderful review. We are so glad you enjoyed your delivery, we hope to meet your expectations with every order!
Posted 2 years ago
Service went above and beyond as you hand-delivered our Christmas duck when DPD let you down. Absolute top marks for that. Unfortunately, I'm not happy about the duck themselves. There were 4 of us at Christmas so I ordered 2 of the 1.5-1.9Kg 'serves 3' birds. In my over 20 years of cooking duck for Christmas, I don't think I've ever had such skinny little birds before. They were both just 1.5Kg and hardly had any breast meat at all. I was frankly struggling to get 4 plates of food out of them.
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Posted 2 years ago
We appreciate you taking the time to share your experience with us, we were sorry to hear that there was some disappointment with the quality. If you would like us to look into the further please email the customer service team hello@coombefarmorganic.co.uk they will be happy to help
Posted 2 years ago
We ordered an organic goose for Christmas 2022. The goose arrived right on time as promised and was extremely well packaged. We have a goose most Christmases but this one was, without a doubt, the most flavoursome. Will definitely order again and highly recommend it to anyone thinking of ordering direct from the farm. First class.
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Posted 2 years ago
Thank you for your kind review, as a small business we really do appreciate you taking the time. We hope to see you back shopping with us again soon.
Posted 2 years ago
The small Christmas turkey box was a joy! Everything you could need. The Turkey had a wonderful flavour, sausage meat stuffing was really savoury & the pigs in blankets delicious!
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Posted 2 years ago
Thank you for your lovely review, we really do appreciate you taking the time to let us know what you think - we are so pleased to hear you are enjoying the produce. Thank you for buying from us and we look forward to hearing from you again soon.
Posted 2 years ago
Good customer service. Duck product was excellent Love organics
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Posted 2 years ago
Wonderful to hear that you enjoyed your order, thank you for leaving us such a lovely review.
Posted 2 years ago
Best lamb we have ever had. Certainly will try other products in the future.
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Posted 2 years ago
Thank you for your kind review, as a small business we really do appreciate you taking the time. We hope to see you back shopping with us again soon.
Posted 2 years ago
Ordered a selection of organic meats for Christmas. The meats arrived packaged really well. All the meat was excellent, really tasty. Even though I had to change the delivery date at the last minute, they were really helpful and managed to do so without any fuss. Really grateful for that. Would definitely recommend them.
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Posted 2 years ago
Thank you for your kind review, as a small business we really do appreciate you taking the time. We hope to see you back shopping with us again soon.
Posted 2 years ago
In explanation, further to dpd issues, responded to your offer for earlier delivery on 21st for the whole order. Order eventually arrived on the 23rd, after advised delivery date and time changed 3 times by dpd, and having been on unrefrigerated transport since pickup on wed 21st, according to dpd tracking. Clearly this was not acceptable so refused delivery and had to source alternative turkey etc. Very disappointed and have emailed yourselves and awaiting a reponse.
Helpful Report
Posted 2 years ago
Thank you so much for your feedback. We are very sorry for the lack of delivery and service that you received regarding this matter. We completely understand your disappointment as it was an unacceptable experience - it's something we will be looking into further, please can you send us a email to hello@coombefarmorganic.co.uk as we can not see any email from you.
Posted 2 years ago
Beautifully prepared Turkey and delicious!
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Posted 2 years ago
Thank you for your kind review, as a small business we really do appreciate you taking the time. We hope to see you back shopping with us again soon.
Posted 2 years ago
The Organic Butchery is rated 4.7 based on 5,612 reviews