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Costco Wholesale Corporation Reviews

1.8 Rating 519 Reviews
18 %
of reviewers recommend Costco Wholesale Corporation
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ph:+1-800-221-0516

Email:

customerservice@contactcostco.com

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Costco Wholesale Corporation 2 star review on 13th March 2025
Anonymous
Costco Wholesale Corporation 1 star review on 7th February 2025
Anonymous
Costco Wholesale Corporation 1 star review on 7th February 2025
Anonymous
Costco Wholesale Corporation 1 star review on 19th January 2025
Nicole Alexander
Costco Wholesale Corporation 1 star review on 24th October 2024
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Costco Wholesale Corporation 1 star review on 14th September 2024
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Costco Wholesale Corporation 1 star review on 14th September 2024
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Anonymous
Anonymous  // 01/01/2019
This couch was on the floor in my local store. It was regularly priced at $999. Same couch is now, 2 months later, listed in the Holiday Savings booklet for $999, after $300 reduction.This is so deceptive. It is an old department store trick. They raise the price before a sale and then put it on sale for the regular price. I expected better of Costco.
Costco Wholesale Corporation 1 star review on 24th October 2024
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Posted 5 months ago
Costco is becoming worse than Sam’s Club. I was just in the store and they have 4 people blocking the entrance to make sure people know how to scan a card. We have been doing this forever at other stores. Get a grip. The employees are super rude anymore and you can get any of the to do more than point and say it’s over there. We pay for these memberships and should at least be treated with respect. There are so many stores that we don’t get treated well, that it is disappointing that now Costco has joined the ranks of the Walmart customer service and I have been a loyal customer for many years
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Posted 5 months ago
The department the tires. Is very bad the service, no answer the phone never, To much time for wait No recommend!!!😳
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Posted 5 months ago
I've been a loyal Costco member for years, but my recent experience at the [100 veterans way,warminster] store was extremely disappointing. I purchased a washer and dryer, but the washer turned out to be defective. When I tried to exchange both units, the manager, [Manager Gen], made an unprofessional comment, asking "Where you came from?" implying that my concerns were less valid because of my background. Not only was this comment unacceptable, but the manager also failed to provide a satisfactory solution to resolve the issue. As a customer, I expect respect, professionalism, and a willingness to help. Issues: •⁠ ⁠Defective product •⁠ ⁠Unprofessional manager •⁠ ⁠Lack of empathy •⁠ ⁠Unsatisfactory solution
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Posted 5 months ago
Ok guys the Citi Costco rewards card keep in mind that as your balance grows the guys at Citi can cut off your account immediately so that as your rewards balance grows they can swallow your rewards and you will not get them. This is their strategy so as your reward balance grows any little thing and they will close your account and disconnect the app and you can’t get the rewards you built up as they take them from you. So I’ve had Citi lose 6 payments this year by check in the mail totaling 1851.00 and now they have cut off my citi Costco card and swallowed the rewards balance of 360.00. Be warned of their strategy to get the rewards dollars back.
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Posted 5 months ago
Costco is a disgrace of a company. They have come to my house three times to attempt to fix a 4-month-old, $3,000 LG OLE TV, but with no success. They keep coming back to replace parts, but when is enough, enough? I strongly advise against buying electronics from Costco.
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Posted 5 months ago
I purchased a TV and it is not working properly, I would like to return it and upgrade to something better. I am less than 2 weeks over the 90 day return policy and they are forcing me to get this serviced instead of exchanged. I expected better, will think twice of purchasing from Costco again.
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Posted 5 months ago
Costco auto. Tustin, California. Staff at auto stay overtime to make sure they change all the tires. They are very busy. I was waiting for my car tires to be replaced and witnessed their hard work. They went till 10pm. With no break or complain. They were very polite . Names are Christian , Ceaser and Victor. I would like to recognize them and encourage Costco to pay attention to excessive work load of this dept and justly repay them when they stay over.
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Posted 5 months ago
Very bad membership, not useful for small purchases and the credit 2% comes only to costco. Not sure how these business models are legal.
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Posted 5 months ago
Why does Costco hate heavy men who wear size 42 or 44 or even 46 waist size pants. They don't carry them in the stores & on-line they always say sold out. They must be selling if they are sold out on line.
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Posted 5 months ago
I have been a member for many years & have never had any problems what so ever. Aii employees have always been helpful & knowledgeable every visit. Thank you Costco for hiring very good, well informed employees about products. Thank You, again Bryan Burton--member # 111995551394
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Posted 5 months ago
I bought cheese and it has mold all over it. My concern is they said take pictures and I can get a refund. What they didn't do was take information about the cheese I bought so they could check their shelves. Other people are most likely buying moldy cheese
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Posted 5 months ago
great place
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Posted 6 months ago
Love Costco. My only thing would be a thought. Love the pumpkin pie and value, but needs a little more flavor. Cinnamon and nutmeg
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Posted 6 months ago
Great prices and selection Saves my family money everytime !
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Posted 6 months ago
I recently purchased a phone from Costco with AT&T, and unfortunately, it was stolen right in front of my house. We reported the incident to the police and provided all the necessary information. However, AT&T has been giving us the runaround when it comes to getting a refund. I chose to shop at Costco because of their reputation, but I am disappointed with the lack of action taken by AT&T to prevent these thefts. It is frustrating to be misled in trying to get my deposit back. If you are considering purchasing a phone from AT&T at Costco, I would advise against it as there seems to be a risk of not receiving the phone at all.
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Posted 6 months ago
Employees don’t know the rules and costumers have to pay for their mistakes, horrible experience.
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Posted 6 months ago
Yes you offer services and then you are not willing to fulfill the commitment of the purchases , I purchased 2 washers and 2 dryers my laundry room was under construction at the time of delivery but started to call back 2 weeks prior to the 30 days for installation, Can’t ever communicate with anyone, they will keep me on hold for 22, 27, 32 18, minutes at a time or the phone will be disconnected before I ever get to an agent, finally got to someone and sent the information, the agent was an absolute asshole all he said to me was that Costco had a policy, which I explained to him, how many times I called and the email that was sent to me , and I still haven’t heard back from anyone to see if they will be able to install my appliances. So I had to pay some to come and install one of the units and it is not working and the dryer doesn’t event turn on. I have been a member for years and I am so disappointed at this service and poor customer services representation of Costco. On top of everything the washer and dryer do not work. The dryer doesn’t even turn on the washer. Sounds like it’s going to explode. We are expending $88 dollars a week. Going to the laundromat to do my family laundry, because of this unresolved situation. I still haven heard back from any one at Costco,
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Posted 6 months ago
I paid for a router and table several weeks ago...money was taken from my account by Costco wholesale, but no tracking number or any merchandise ever was delivered to my address...I really am disappointed in how this business deal has transpired
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Posted 6 months ago
Costco sold me a redeemed airbnb gift card and refused to help me solve the issue. They wanted me to eat up the $500 loss.
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Posted 6 months ago
Costco Wholesale Corporation is rated 1.8 based on 519 reviews