Cox & Cox Reviews

1.3 Rating 221 Reviews

6 %

of reviewers recommend Cox & Cox

1.3

Based on 221 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How long does Cox & Cox take to deliver?

(4 weeks ago)

Cox & Cox normally delivers over a month.

(4 weeks ago)

50.00%

Industry Average

“ I was set up a second delivery, again nobody turned up. ”

- ""

“ I ordered a Christmas tree, and received an e-mail saying I would be contacted in 3 to 4 working days regarding a delivery time. ”

- Ann Judd

“ The drawer unit (£1125 (less a 25% promo code) + £60 '2 man' delivery) was advised to be shipped within 10 working days. ”

- Jane