CRUISE Reviews

3.9 Rating 11,531 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,531 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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About CRUISE:

Cruise is recognised as one of the UKs leading luxury retailers with a fantastic reputation for iconic international designer collections, directional streetwear, and premium denim brands. Key designer brands include Gucci, Moncler, Stone Island, Hugo Boss, Vivienne Westwood and many more.

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

How do I contact CRUISE?

Helpful Report

(4 years ago)

You can contact CRUISE by Telephone, Email and Live Chat.

Helpful Report

(4 years ago)

84.58%

Industry Average

“ Great service, ordered Saturday and delivered Monday, great service and products. ”

- Jay Grant

“ Great service, and prices seem to be very good for the quality ”

- Alex Winfield

“ Brilliant service yet again from CRUISE. My only suggestion for improvement, would be to offer a free returns service as offered by other major retailers. ”

- Anonymous

CRUISE Reviews

Customer Service - Good