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CRUISE Reviews

3.9 Rating 11,531 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,531 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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About CRUISE:

Cruise is recognised as one of the UKs leading luxury retailers with a fantastic reputation for iconic international designer collections, directional streetwear, and premium denim brands. Key designer brands include Gucci, Moncler, Stone Island, Hugo Boss, Vivienne Westwood and many more.

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

How quickly does CRUISE resolve customer queries?
(4 years ago)
Greater than 48% of reviewers feedback is CRUISE resolves customer queries within an hour.
(4 years ago)
84.58%
Industry Average
Great service.
- Anonymous
Excellent service
- Amaan Hussain
Their service is fantastic my jacket I ordered was too small which I returned three days later my refund was back in my account
- Anonymous