Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,456 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,456 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 1 star review on 6th October 2024

Currys 5 star review on 5th October 2024

"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a tv online with delivery the next day and confirmed . E-mail then received with a delivery date OF 3 DAYS AND NOT NEXT DAY AS PROMISED. A JOKE OF A COMPANY SO TAKE YOUR BUSINESS ELSEWHERE. Customer service not interested!”

Helpful Report

Posted 7 years ago

“Rubbish . Ordered a washer, requested next day delivery, website said Bosch washer was in stock. Paid via credit card. Received email 3 hrs later stating that washer would be delivered 3 days later NOT next day. No explanation why so we rang them up and they admitted they didn't have requested washer in stock and tried to flog us another one. We stuck to our guns told them we wanted a refund which they gave us. So we went to AO much better service and we are even getting the washer we wanted. Currys you had better up your game you have competion out there and they are more competent than YOU.”

Helpful Report

Posted 7 years ago

“Well went in to look at under counter fridge and freezer.what can I say the Display of The scratch marked I Just Turned Around And walked out . Always usually brought from currys but Not Today”

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Posted 7 years ago

“Absolute crap. Never RETURNING Way to go CURRYS”

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Posted 7 years ago

“Never Again!!”

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Posted 7 years ago

“Problems with Samsung 50inch TV 5weeks old reported to Currys after hours on phone have got nowhere a waste of time”

Helpful Report

Posted 7 years ago

“My daughter paid to have her mobile phone screen repaired at the PC world/Ciurry/Car phone warehouse at Birstall in Leeds. 10 days later the screen cracked in what was obviously a tension crack. Upon returning it to them they refused to fix it under the 90 days guarantee as they claimed the phone had been dropped which it had not been and effectively accused my daughter of lying. After asking to complain I was told to phone customer service and after 45 minutes in the phone to 8 different people I was told the engineers decision at the shop was final and there was nothing more which could be done. Why would the engineer who carried out the repair say they had made a mistake? Exactly!”

Helpful Report

Posted 7 years ago

“everything,,,,, wrong delivery dates , poor product knowledge, careless sales staff,, impossible to to sort problems n refunds ,no contact point , still got new oven sitting on floor uninstalled 3 days after delivery !! need i go on !!!”

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Posted 7 years ago

“Polite and helpful in every way”

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Posted 7 years ago

“Dreadful. After 3 weeks I'm still waiting for documents that were posted "business class". Online experience 0, in store 10”

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Posted 7 years ago

“Good knowledge of product and good Customer service”

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Posted 7 years ago

“Next day delivery is a selection option. Once paid you get confirmation that delivery is next day. However the email sent out later has delivery 2 days later. What a joke!”

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Posted 7 years ago

“Very happy with my washing machine.....once the tv was back in stock it was delivered p retty quick”

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Posted 7 years ago

“Difficult to get assistance and was overly interested in selling talk talk internet even though we told him no. But Samsung galaxy tab a was good value.”

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Posted 7 years ago

“The advice and help given by the member of staff enabled me to buy a product with which I am more than happy.”

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Posted 7 years ago

“Service terrible repair on a tablet was promised 7 working days been on the phone twice cannot trace the repair customer service was a joke this is an item that is in 12 months warranty should be replaced not waiting 3 weeks up until now they asked if I had the original box would I look at the numbers I am fortunate that I have the box but these things should be explained when buying you cannot complete with Amazon .....”

Helpful Report

Posted 7 years ago

“I bought a camera online 6 days ago and received the usual confirmations by email promising delivery tomorrow. ... except this afternoon Curry's email to tell me they made a mistake and would it be ok if I wait another 3 weeks! I called and was answered by a young man who had obviously slept through his last customer services training course. He told me it was perfectly acceptable for Curry's to take payment for stock they didn't actually have. He told me they did amazingly have it in stock now (30 mins after emailing me to say it wouldn't be till next month) but no, they couldn't get it to me any quicker than another 3-5 days. Curry's have a £9 next day delivery option but it seems they weren't prepared to offer me this because .. well they had my money didn't they? When I asked for his supervisor he informed me that they "won't bother coming to the phone to repeat themselves". I cancelled the order and, although I have spent a lot of money with them in the past this experience will be my last. It should be a worry to you, if no surprise to me, Curry's, that so many customers here seem to rate you so poorly.”

Helpful Report

Posted 7 years ago

“Nobody working on the tills, but lots of staff walking around aimlessly, staff didn't even apologise for the wait when they did eventually come to the till. Totally no customer care at all.”

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Posted 7 years ago

“Used Click and Collect online. No email to say that product had arrived in my local store. Had to ring help desk who said product had been delivered to store 2 days earlier.”

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Posted 7 years ago

“Went to curry's in Christchurch Dorset to urgently get a integrated washing machine only to be told they had non in the shop and we would have to look on line and pick up from Poole. Already unhappy I sat in the car park only to find that I could order and pick up IN THE CHRISTCHURCH STORE. To say I was unhappy is an understatement.”

Helpful Report

Posted 7 years ago

Currys is rated 2.0 based on 3,456 reviews