Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,456 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,456 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 1 star review on 6th October 2024

Currys 5 star review on 5th October 2024

"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was easy to look through and prices were very reasonable”

Helpful Report

Posted 7 years ago

“Great choice,selection and value”

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Posted 7 years ago

“Had problems with an American style fridge freezer bought 7years ago but had breakdown plan.the problem cannot be fixed so knowhow have given us a voucher for £900 towards a replacement.may I say an excellent response.”

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Posted 7 years ago

“Excellent service and installation of my Samsung eco bubble washing machine.”

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Posted 7 years ago

“I no Currys have a poor customer and I can see the reason why .. I went to purchase a Samsung tablet on the advise of my friend who works there my friend showed me all the different ones, I then noticed the 2 sizes , 10.1 and a 7 inch the 7 inch had a £50 discount so I said I will purchase the 2 tablets just then another staff member came over and removed the discount ticket on the 7 inch I said I was going to purchase that he said the price has changed now I was shocked even when I said you knew I was going to purchase that , but due to him being a manager on that side of the electronics my friend could not say anything to me it was well out of order and very disappointing and they lost a sale .”

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Posted 7 years ago

“Quick and efficient service and knowledgeable staff”

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Posted 7 years ago

“Helped me with purchase information”

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Posted 7 years ago

“Extremely bad after sales service and careless attitude. We will never purchase from Currys again.”

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Posted 7 years ago

“Good product in sale JVC dab”

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Posted 7 years ago

“Very good product range. But no floor staff and had to wait 10 mins for assistance. I did time it.... because I can't actually just pick up the camera and laptop I require and go pay. But they had it when I asked for it and gave me plenty of add ons and extras eg memory card and insurance.”

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Posted 7 years ago

“they were very good when I managed to get a salesperson to serve me”

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Posted 7 years ago

“They used to be dreadful at customer service, in fact I went to the MD to make a complaint several years ago, and can I say the response was good. Since then they seem to recognise what a customer is, and the service has improved dramatically no more assistants hiding to get away, now they wont leave you alone.”

Helpful Report

Posted 7 years ago

“Good range of products to choose from”

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Posted 7 years ago

“great customer service, had to return a fan as it wasnt working and they replaced it straight away”

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Posted 7 years ago

“I would have give them Zero star if had an option. Rubbish customer services and delivery information. We ordered a fridge freezer and were given half a day of slot for delivery. when called no information what so ever was given about the driver and after the time slot was over and we still didn't get our delivery and called back we were told driver is stuck in traffic in some where London (we live in Surrey) and have rescheduled the delivery. Its frustrating that they think everyone is free and they gave us no information despite given the delay. If they would have enquired before hand it would have saved us few hours. All they said we cannot help you every time we called them and they you need to reschedule if the driver doesn't turn up. What kind of after sales/ customer services is It?”

Helpful Report

Posted 7 years ago

“Zanussi Tumble Dryer went wrong on 22nd may came and repaired belt, it never worked properly after that, hot in the middle of clothes and not drying the outer then whistling then noise then not spinning, came out again and I was told the wrong belt had been fitted, so reordered a correct belt came today and sent the same size so engineer proceeded to fit a jockey wheel for an hour and then reordered the correct one, when I phoned and reminded them I have a policy that replaces if it is not fixed in 2 weeks I was told that went from today, a total swizz always buy from domestic and general aftercare they send the proper manufacturer, I would never buy an aftercare from knowhow again, the engineers are at the point of between could not care less and rudeness, avoid these people and aftercare sales it is a complete scam.”

Helpful Report

Posted 7 years ago

“Ordered a graphite grey washing machine and the KNOW HOW TEAM TURNED UP with a white one. No apologies or goodwill gesture offered. Too bad we filmed them bringing the wrong machine so will make all other customers aware of this. Currys Pcworld should be ashamed to treat customers like this. Dated 20th June 2017”

Helpful Report

Posted 7 years ago

“Very slow website Reserve something which is not available in 3 closest stores 7 mile away item was in stock Reserved there took 45 minutes to drive there but no item was in stock Very rude staff not willing to listen keep insisting that they are right and customer made a mistake First experience is gone wrong”

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Posted 7 years ago

“Good 'bull****-free' advice when buying a new TV, and got some little extras thrown in as a returning customer !”

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Posted 7 years ago

“complete fraudsters months on and we are still paying interest for an item we returned went into store to collect a new laptop and was charged 45 pound for a used one which they claimed was pre set up with new apps and cool stuff, i returned it once i opened it and realized the mouse didnt work well and got stuck, it has been reunred to store 8 weeks ago, i have been sent into store twice to refund the money to my creation account yet store tell us otherwise every time we go in there, complete fraudsters”

Helpful Report

Posted 7 years ago

Currys is rated 2.0 based on 3,456 reviews