Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,456 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,456 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 1 star review on 6th October 2024

Currys 5 star review on 5th October 2024

"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overpriced customer service useless”

Helpful Report

Posted 7 years ago

“Excellent service and very reliable.Bought my Amazon Kindle paperwhite from them(my second one seeing as I used my old one so much I wore it out lol)arrived on time and in perfect condition would highly recommend them”

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Posted 7 years ago

“I bought a washing machine from Currys and for convenience booked and paid-for their installation and recycling option for a further £40. From the moment the team of 2 turned up it was wholly apparent they had no intention of fitting the machine. They made up a ridiculous excuse about the whole at the back of the cabinet not being big enough to feed the tubes through and left (myself and a neighbour managed to feed it through the next day without issue and within seconds!). Why do Currys offer this service if their delivery people clearly have no intention of providing the service??”

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Posted 7 years ago

“Ordering is easy online and the staff are very helpful”

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Posted 7 years ago

“Ordered click and collect online. Cheapest product I found. Available in store within 5 minutes.”

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Posted 7 years ago

“We arrived at currys knowing what we wanted to purchase. We checked the shelves for the microwave but there were none left on the shelf. We asked a member of staff with a clipboard if he could serve us his reply was i will take your name and call you when a member of staff us free? We was walking out the shop and when we got downstairs there was a very smiley possibly helpful member of staff called Trevor. I asked if he could help which he was very happy to do. We went back upstairs he then got his colleague Dan to locate the microwave from stock efficiently. We paid for our purchase and Trevor offered to carry out to my car. Thank you Trevor. Trevor saved the day. What on earth was the person with the clipboard doing: 1- he could have served us as he was free. It wasn't that busy anyway!!! 2 he could have asked another member of staff to serve us. There were several members of staff downstairs doing nothing as apparently they had surplus members of staff from Hove branch working there as the Hove branch had been flooded and staff had been transferred Trevor and Dan 10 out of 10 for customer service Clipboard staff member 0 for customer service”

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Posted 7 years ago

“Currys has become a great store, whilst many stores are closing down Currys is still there selling TVs, washing machines, PCs, phones etc... the facility to select from there expanded on-line range and have it delivered in your local store at internet prices makes it even more of a local facility.”

Helpful Report

Posted 7 years ago

“Keighley depot.wanted advice on cooker.nobody wanted to know.staff just stand about playing with phones and talking to each other .customer service is abysmal.want paying for doing nothing.will never shop at currys again”

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Posted 7 years ago

“Bosch Dishwasher arrived dented beyond use. Tried ringing the knowhow number who quite clear do not "know how" to fix the issue. The number takes you straight through to Bosch. Nothing Bosch can do obviously so god knows why it goes through direct to them. Rang the same number but this time said nothing or pressed any keys eventually I got through. I was then told they need to book it with Bosch so they can agree the exchange. It begs the question who are you buying the product from? It appears currys/know how have got rid of all responsibilities for product support. I will be loading this product onto my truck and dropping outside there door (ironically that I still have to wait to do as the store is closed due to flooding) I would strongly advise do not use this company.”

Helpful Report

Posted 7 years ago

“Great click and collect service, reserved a fitbit online, standard price, but was able to collect with confidence within the time it took to get to the shop, 20 mins. Was in and out a happy shopper without having to wait for an assistant. Great service if you know what you want.”

Helpful Report

Posted 7 years ago

“Sent laptop in for repair 6 times and each time it came back it worked for a couple of days before breaking down again. Each time they stated it was a software issue. The last time I checked a new hard drive was hardware and not software. It's now in again and they won't write it off despite the contract stating they have to after the 4th attempt at not fixing it. Each time it came back it brought new problems (scratched casing, scratched screen, broken battery so it falls out, missing screws for casing so charger doesn't fit in casing, unresponsive USB ports, freezing trackpad and slow, unresponsive laptop with a CPU running at 100% at all times). We have already managed to work out what is causing the initial problem that it keeps going back in for however this problem is not cheap to fix. That is why it is ignored and temporarily fixed. I am beyond irritated with company and will never be making a purchase of their products ever again”

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Posted 7 years ago

“They gave me a good discount and had the goods in store”

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Posted 7 years ago

“Have a good prices”

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Posted 7 years ago

“Very disappointed With Currys After care Service!!!! picked up A JVC Television on the addvice of Father Christmas, only for it To go Wronge!!! Customer Srevice told the Television Must Have Been Dropped !!!!!! I Can Assure you the Television Has Not Been Dropped, ( How Do We Know the Television Was Not Dropped in Trantsit!!! ) Poor Daughter Now Thinks Father Christmas Gave Her A loud Off Old Rubbish !!! I Would Never Get Any thing From Cuurys Again. As aTelevision is Only 7 Months Old Should Not Go Wronge ????”

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Posted 7 years ago

“Everything”

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Posted 7 years ago

“Order was easy to make, well priced and was delivered in good time.”

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Posted 7 years ago

“an eighty six year old disabled friend bought a washing machine three month's ago and it broke over a week ago and they can't repair till august and they refuse to replace it disgusting, customer service deplorable this was from Newark branch”

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Posted 7 years ago

“an eighty six year old disabled friend bought a washing machine three month's ago and it broke over a week ago and they can't repair it till august and they refuse to replace it disgusting no one at curry are bothered she is having to pay to have her washing done out”

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Posted 7 years ago

“RUINED MY WEDDING**Ordered a £900 camera for my wedding on the Friday, website said delivery Saturday to store, chose currys over amazon prime, saturday comes, no delivery, emailed saying it will be delivered sunday, store then tell me they dont have deliveries on Sunday, On The Monday they have now 'lost' the parcel!! RUINED MY WEDDING! Thanks currys!!!!! ACOID THIS LIEING DISRESPECTFUL COMPANY!!”

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Posted 7 years ago

“The best Czech shop to buy stuff regarding computers.”

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Posted 7 years ago

Currys is rated 2.0 based on 3,456 reviews