Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,452 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am Sonya, base in California. I fell victim to a fraudulent crypto asset scam after scammers directed me to the website “liquldohn.com/h5.”I met Fergus Lee through LinkedIn, and we then communicated through the online app Line. Fergus showed me how to set up an account on Crypto.com and gave me the link to “liquldohn.com/h5.” I started with $3,000 and got back $1,607 on the first trade. Fergus then convinced me to withdraw from my 401(k) retirement account, and transfer to Liquldohn. I sent almost $90,000 in three separate transactions. At some point, I believed I had made a profit of more than$200,000. But when I tried to withdraw the funds, Liquldohn’s “customer service” told me my account would be frozen and I would have to deposit $28,000to” unfreeze” it. I have not been able to recover funds until someone I know recommended “HACKWEST AT WRITEME DOTCOM” whom I contacted immediately and gave him all the necessary information and also funded the recovery process; although it wasn’t expensive and I am glad I did. West recovered all my money and also reviewed the identity of the Romanian scammer to me which I submitted to the Interpol. I will always recommend Hack West to everyone who needs their services.”

Helpful Report

Posted 1 year ago

“Horrible experience and no help from customer service. I ordered a table top dishwasher. It was supposed to arrive up to 5 days. The delivery was supposed to be on Wednesday so I moved it to Saturday to be at home. No delivery, no information was provided. A few days later when checking the tracking it said it is going back to Currys. I wrote to customer service to find out why is that and they said that unfortunately on Saturday the courier damaged the product and they will give me a refund in a priority order (24-48 hours). I wrote them on the fourth day again and they said that the refund was refused and they raised it again and I need to wait up to 14 days! And then they processed it as a return from my side that I was not happy with the order even if I never even received it. The only thing that they said they can do is raise a complaint in my name. No emails received with all this updates. Every time I need to write them to find out what is going on! So I have no dishwasher and no money. I wouldn't wish this experience on anyone and definitely don't recommend buying anything from Currys online.”

Helpful Report

Posted 1 year ago

“Be Careful about sites or groups on Facebook that promise high ROI if you invest with them. I got ripped off after I invested my hard earned money with one group I contacted via Facebook. I invested 32,000 USD and got an interest of about 11,000 USD after a month which appeared on my dashboard. Few days later I was asked to invest in their Gold package and that informed me to invest about 250,000 to get about 1,000,000 USD in less than one month. After I enrolled in this package I was unable to withdraw after two months, I tried severally and texted support but was asked to invest more then I knew it was a scam. I read about RECOVERYCOINGROUP AT GMAIL DOT COM and quickly contacted them. After meeting up with their requirements, all my money was recovered in less than seven days without any trouble. I strongly recommend this group.”

Helpful Report

Posted 1 year ago

“Recently took out a new phone contract (samsung s23 ultra) with the new deal on the website the phone was meant to come with a free gift of galaxy earbuds. The phone arrived when expected but the package was missing the earbuds, I called in relation to this and a very appologetic advisor said she can see they were meant to be added and will arrange for someone to call to arrange delivery of them. A week passes and I hear nothing so call again, this time a male advisor says the same thing and appologised again. Another week passes and i hear nothing so call again, this time to also complain that noone has bothered to call me, I then get told actually head office have looked into it and even though 2 previous advisors said they could see they were with my order and i should have been sent them and were in my basket when i paid, that in fact I'm not entitled to them and they wont be being sent. I asked to speak to a manager, none where available so he said that he would get a manager to call me. Low and behold another week passes and nothing, but which time im outside of the cooling off period for the phone and contract and down on earbuds (£219) so i call again, only to be told no manager available again but get to speak to a supervisor, who was appologetic (rightly) and offered the first month of the contract refunded (£43) not quite the earbuds I was entitled to, and now locked in a contract because they dont get back to customers or fullfil their deals. Absolute con!”

Helpful Report

Posted 1 year ago

“Order MacBook full payment paid extra for delivery and next day no delivery and ask to deliver order or refund money they have said refund but no confirmation email no product delivery my account order status show dispatch and when you talk to customer they will say refunded, bunch of liars and scammers they will hold your money unauthorised access to account AVOID AT ALL COSTS THEY WILL NEVER HELP YOU IF YOU HAVE PAID FULL AMOUNT”

Helpful Report

Posted 1 year ago

“Currys are con artists and there customer service goes from bad to abysmal. 3 weeks ago I went to buy a laptop which was discounted by £150. I was made to wait for a customer service person at their Brixton store. When I went and asked where the person was and for some help to buy the product I knew I wanted I was told there was non in store or the warehouse. There was some at the Oxford Street store. I asked to make the purchase there and then so it could be ready for me to pick up the next day. We don't get involved in that you'll have to do that tomorrow. The next day I went to make the purchase only to be told the price had reverted to it's full price and the store couldn't travel back in time to honor yesterday's price and that the Brixton store could have and should have let me make my purchase there!!!I called and complained to the customer services and after 45 minutes they said they'd honor the previous days price,. A conversion took place between the customer service representative, store manager and myself on how to do the refund. I'd purchase the product online for same day collection and pick it up there and then. I'd call customer services back give them the purchase number and they'd implement the refund. When I called back I was told the accounts department would call back within 3 days as they were the only one's to process refunds. No phone call happened. The following week I called to complain that no phone call or refund had happened to be told the systems had been down I was made to wait and told the refund had been authorised by a manager and I'd get a call in 3 days. No call happened. The following week I called again to complain no call no refund and insisted on speaking with a manager. Eventually I spoke with a Amanda a Manager who promised she had authorised the refund and arranged to contact me the next day at 10.30 am it's now 3pm no call. I've escalated this further. I've been told to Wait 48 hours for a call back. This is how con men work when ripping people off. Always full of hollow promises. DON'T SHOP CURRY'S”

Helpful Report

Posted 1 year ago

“odered on the 01.09 have still not recived my item or a refund. Keep getting told it will be sorted and my case as been opend ( took 2 weeks for someone to give me a case number) customer service is just full a lies to get you off the phone. managent are wosre was told they would phone me back on monday still nothing. would give 0 starts but can not.”

Helpful Report

Posted 1 year ago

“Hey guys, I am Ava. I was skeptical at first but after reading so many reviews I had to give “HACKWEST AT WRITEME DOT COM” a try. Mind you, I was burned by two others who claimed to help. Hack West helped remove my information from the darkweb and also fixed my credit score. The student loans, eviction, collections and charge offs were removed and my FICO score increased to 790 average. West also helped to recover about $78k worth of BTC I lost via a romance scam. Hack West is reliable and honest; I promised to let the world know about West, perhaps this 5 star review. Please note I wasn't in any way paid to write this review.”

Helpful Report

Posted 1 year ago

“Paid for installation service by Currys for an integrated fridge freezer. The installation team dropped the high gloss kitchen doors and Currys are not prepared to pay to correct the damage. An offer of £216 - absolute joke! Never use Currys installation service”

Currys 1 star review on 14th September 2023

Helpful Report

Posted 1 year ago

“I used my house rent to pay XAPCREDITSOLUTION at gmail dot com to get my credit fixed and I did not regret that because he got my credit fixed. My credit score was at 560 when I contacted XAP and I had countless charge offs and collections. I explained everything to XAP and he promised to get all these erased and I will get to have a good credit score and also increase my credit cards limit and get approved for loans once again. I took heed to his advice and I followed his steps....on the fifth day, my credit score rocketed up to 790 (excellent score); three days after, I was able to apply for credit cards and loans afterwards. I don't have any debts anymore and my credit is currently at 810 till date because the team guided me through and how to make my credit clean so what he did is actually a permanent change on my report. He is the guy I've ever worked with in my life that can guarantee good results. I couldn't believe this until it was done in a very short timeframe. XAP Credit Solution is the best.”

Helpful Report

Posted 1 year ago

“I’ve been trying to get my care and repair plan money as I had to cancel it after paying it as we are pensioners and are short of money for other bills I rang numerous time keep being fed all different answers telling me I would receive a cheque this has been going on since July 25th 2023 and still no check has arrived . They now are wanting my bank details which I’m reluctant to give as I’ve been fed with so many untruths all I want is my cheque whuch I am entitled too. The service has been diabolical to treat good honest customers like this.”

Helpful Report

Posted 1 year ago

“I met someone on an online dating app. At some point, the scammer instructed me to send crypto assets to what I believed was a legitimate banking app based in Singapore. But the scammer provided fake instructions so that my money went into the crypto asset wallet belonging to the scammer instead. I deposited Ethereum (ETH) into the scammer’s account on three separate occasions, eventually losing thousands of dollars. I hired HACKWEST AT WRITEME DOT COM who specializes in crypto assets recovery and other hacking services and was able to locate the scammer’s wallet through blockchain forensic analysis and was able to retrieve my entire funds they stole from me. It's about 673,000 USD in total. Although Hack West didn’t do this for free, it was worth it. I will always tell everyone about my experience with West and his team.”

Helpful Report

Posted 1 year ago

“I was ripped off my life saving by “Lisa Harris”, who had a presence on multiple online platforms Lisa enticed me with an investment opportunity that promised good returns in 24 hours. I sent a total of 100k USD worth of crypto assets through Kucoin exchange, but never got back any principal or profit. So I reported to the FBI and also interpol but they keep telling me the matter is under investigation so i decided to surf through the internet and met "RECOVERYCOINGROUP AT GMAIL DOT COM" whom I contracted and within 72hours after I hired him my money was recovered and the information of the scammers were exposed which I have sent to the necessary government agencies. I strongly recommend you contact the Recovery Group via the email above and thank me later.”

Helpful Report

Posted 1 year ago

“Fantastic customer service by Laila at Parkgate today. very helpful not pushe this is the second service fantastic girl 5xxxx star”

Helpful Report

Posted 1 year ago

“Visited South Ruislip shop to buy laptop / tablet for my daughter who is starting university in September. We visited at 7 pm and the shop closes at 8 pm so still one hour to assist customers. We liked Samsung S9 Ultra tablet with keyboard and pen, which was closed, so asked the tech guy Hamza, who very casually said that it doesn't open, when I asked how to look then, he said ask Manager, probably need to power ON from inside and he walked away. We requested Manager Ashish, how we check this, he initially casually states that Manufacturer dosent allow anyone to see and it cannot be opened but when I mentioned that your colleague said probably power is off from inside, he was reluctant to check but when insisted he gone inside and came back in a minute, stated that the power is ON but he don't know if the tablet can be open for customers to look, then he walked away too. It was clearly evident they staff was not interested in selling or not trained how to assist customers. I have decided to buy from John Lewis even price is higher as atleast there customers serivice before and after sales is excellent.”

Helpful Report

Posted 1 year ago

“One of the worst companies to buy from as they just don't care what happens after they have taken your money I purchased a mobile phone off them and paid £1049.99 for it and it occurred a fault in just four week as them to sort it out and was told that they can not do nothing for me also the manager of the store told me that I only had a 14 day I think they need to be told that I have a 30 day I have had to involve trading standards and I have sent a number of letters to head office and guess what no reply do not purchase nothing for Currys save your money”

Helpful Report

Posted 1 year ago

“This is Leah Gwinn who has been a victim of the Chinese Pig Butchering Scam recently. I have been scammed $350,000 during this Chinese fraud. I lost all my life savings. I have paid attention to the fraud website and noticed that the scam website was shut down on 12/07/2022. Just now, I read a news article regarding the Pig Butchering Scam in Delaware. The Delaware DOJ initiated a halt to the Pig Butchering Crypto Scams. The enforcement policemen issued a cease-and-desist order to wallets, accounts, and individuals. This encouraged me because the scam website which robbed me just stopped. It may not be too late to take action against the cybercriminals. As the scammers copied the real American Crypto Company, they are most likely in the States. I didn’t stop at that but I had to also look for alternatives to get my money back, so I had to contact RECOVERYCOINGROUP at GMAIL dot COM who helped me recover my money and that of my friend as well. I can thank them enough so I had to make this 5 star review.”

Helpful Report

Posted 1 year ago

“Relief at Last! As a victim of a crippling bitcoin scam, I was fortunate to find an exceptional recovery service through MONEYRECOVERY001@SOLUTION4U.COM Experts. Their team of brilliant professionals tirelessly investigated my case, tracing the fraudulent transactions and working diligently to recover my stolen coins. Their expertise and dedication paid off, as they successfully restored a significant portion of my lost funds. I can't express my gratitude enough! If you're a victim of a bitcoin scam, don't hesitate to trust this Experts for a proven and effective recovery solution.”

Helpful Report

Posted 1 year ago

“Cryptocurrencies are high priority target for cyber criminals. Either you are being scammed by fake online brokers or by hacking into your wallet, once you find out that you are in danger of losing your Bitcoin, you really need to act fast. Few months ago, after investing $360,000 in a crypto currency plan and encountered some difficulties withdrawing my profits. I was privileged to read about Recover Coin Rescue Team! As the best and genuine specialist, who would help anyone with lost funds? Are you suspecting that you are a victim of a bitcoin scam? I recommend the service of (RECOVERCOIN at RESCUETEAM dot COM) to you today!”