Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,456 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,456 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 1 star review on 6th October 2024

Currys 5 star review on 5th October 2024

"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They quickly arranged delivery and when one of the items was very slightly damaged they offered me a 10% discount!”

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Posted 7 years ago

“Having experienced a thoroughly rubbish experience trying to purchase and have delivered a laptop from Amazon, I really have to recommend the service from Currys PC World. They are a company who receive a lot of criticism for their customer service, but I feel credit should be given where due. I placed my order over the phone and spoke to a young chap called Mukharron (I hope I got the spelling right), who was absolutely excellent. And he has only been there for 2 weeks! He showed endless patience and empathy and presented his company superbly. A real asset to Currys PC World.”

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Posted 7 years ago

“Purchased new Fridge Freezer 26th February - stopped working 3rd August. Reported 4th August. Technician visited to inspect 8th August confirmed failure and issued report through Curry's convoluted repairs company structure at 11:00hrs. Heard nothing and spent 2 hours on the telephone waiting and getting nowhere with incompetent staff. Try finding a number for their head office - they want to hide I think. Never again”

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Posted 7 years ago

“Staff were hugely helpful and knowledgable and offered invaluable advice & support.”

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Posted 7 years ago

“Excellent service from Connor in Currys at Kingsway Dundee”

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Posted 7 years ago

“Good service and advice can be obtained in a shop. prices competitive.”

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Posted 7 years ago

“Brilliant service all round - absolutely spot on from start to finish - so thank you one & all”

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Posted 7 years ago

“Really good value products and solid after sales support”

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Posted 7 years ago

“ALL LIARS AND CHEATS AT CURRYS PC WORLD!! If I could give zero I would as this cheating lying bunch of scum aren't even worth 1 star. I had to come onto Trustpilot to share the worst deceitful retail experience I have ever witnessed. Currys pc world electrical stores online. I placed a phone order with them 1 day ago for an ipad pro which was listed on their website at quite a discounted price. When I spoke to the sales girl on the phone I asked if the price was an error and was the ipad in stock as the site suggested. She came back to me with a definite YES it is in stock and no it's the correct price and you can have this any day you wish. I arranged a delivery for Thursday. I received an email saying goods in stock and order being processed, money had already been taken from my credit card. And now the start of lies lies lies. All of a sudden I get an email to say my ipad was not in stock and after several calls to their sales line I kept being told different things and eventually told ipad not in stock and may never be stocked again!! When I demanded to speak to a manager to see what else could be done I was told I couldn't and managers have better things to do with their time!!! It is quite clear to me they slipped up with the price on the internet realised they had offered it to low in price and were not man enough to honour their mistake or even admit to it and maybe offer a voucher as a goodwill gesture but oh no far better to opt for lies! So they tell me it's never in stock and won't be ever again just so they don't have to honour that price I have heard many instances where Currys have behaved in a similar fashion Just google them and you will see. I decided to cancel the order which must have pleased Currys no end was then told you won't get your money back for 5 days That's the surest comment I have heard from them...pitty they couldn't be so sure with their customers orders. I will never deal with this shower of garbage again they are a bunch of liars and cheats. I have recorded all their calls and have contacted the trading standards to discuss this with them. I also contacted currys complaints email which is the address they put on trustpilot when they say how truly sorry they are as a reply to negative reviews and what a waste of time the idiots don't reply In the end I went to AO.com....wow what a difference perfect honest people. So if you read this Mr Currys pc world idiot be prepared for lots more reviews like this in the next few days”

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Posted 7 years ago

“Very happy”

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Posted 7 years ago

“Very happy”

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Posted 7 years ago

“When purchasing a TV, I had already decided which TV I wanted, rather than giving me guidance on the product and maybe additional items to go with it (i.e. blu-ray player), they spent the time suggesting alternatives.”

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Posted 7 years ago

“Quick service”

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Posted 7 years ago

“Product readily available and good price”

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Posted 7 years ago

“Got Dyson good price”

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Posted 7 years ago

“useless store no staff and after 45 mins still couldn't tell me if they had what i wanted”

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Posted 7 years ago

“Brilliant service all round - absolutely spot on from start to finish - so thank you one & all”

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Posted 7 years ago

“Our spare TV repeatedly lost channel signal after very little use. Just out of warranty so we had to pay £90 before they would look at it. Day for pickup they came in and literary dumped the TV on our new settee to remove stand they left withou any answers to our questions. Fortunately it was a factory fault but the return morning delivery were 3 hours later than the 4 hour time slot. Left for us to get TV working properly because they were running late. My advise check your appliance/TV or IT atCurrys and buy elsewhere.”

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Posted 7 years ago

“We entered into a Contract with Curry's, Curry's broke the contract: Bought and paid for a washing machine, installation and collection of our old machine. They arrived on time BUT they couldn't install because they are not installers? I asked when they could install, they called the office and said, sorry we don't know - unbelievable! I told them to take the machine away, that I had taken a day out of work .... I called " customer services " - are they sure? Explained the situation and asked for a call back - guess what, yes they couldn't be bothered. I emailed 2 or 3 times, eventually they did email, were they offering a resolution, nope... The delivery drivers told me that they had just had the same problem with a dish washer. In short they sell you a service which they cant supply, then do rock all to resolve the issue, they broke their own contract. Will I ever shop with them again? Never- AVOID!”

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Posted 7 years ago

“Good selection of products and great service. Thanks”

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Posted 7 years ago

Currys is rated 2.0 based on 3,456 reviews