Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,456 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,456 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 1 star review on 6th October 2024

Currys 5 star review on 5th October 2024

"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The helpfull staff , i was in the market for a sound bar and rather than force the latest model on me the mentioned they still had stock of the previous one in the back which has loads cheaper fitted my budget much better. Overall very impressed with service i recived”

Helpful Report

Posted 7 years ago

“A good service and on time delivery.”

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Posted 7 years ago

“by tracking down a television that I wanted”

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Posted 7 years ago

“The young assistant was enthusiastic and well informed on the products I was deciding upon - new speakers - I was unsure between two products. The assistant let me listen to both items but left the final decision to me. Once I had made up my mind; I was able to purchase the speaker where I stood, there was no requirement to walk to the communal point and join a queue. Marvellous.”

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Posted 7 years ago

“I like to buy from Currys' website because I normally get a good deal and the customer services is great.”

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Posted 7 years ago

“Trred to organise a repair for fridge freezer asked me the problem i said its not working their response sounds to technical for us and didnt want to know THEY ARE A JOKE KEEP WELL CLEAR”

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Posted 7 years ago

“Delivered fridge freezer. Damaged kitchen lino. I tried to complain to head office only to be told that they claimed floor was already damaged before they brought it in”

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Posted 7 years ago

“Dishwasher orederd and delivered within a couple of days, excellent service and excellent price.”

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Posted 7 years ago

“they were willing to listen to want I wanted not what they wanted to sell to me.”

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Posted 7 years ago

“Purchased a fridge freezer and it is defective. They work with KnowHow, a horrible company, who hung up on us and wouldn't discuss the matter. Their engineer came out and tried to say it was fine to have a fridge's temperature go above 5 Celsius, even though their own website (and Curry's) clearly states the temp should be below 5 Celsius. This engineer said it's fine up to 8 Celsius and refused to list our appliance as having a problem. Meanwhile, we've had to toss out half of our food, due to possibility of bacteria growth! We are within our rights of a 30 day refund but are getting nowhere. Will take legal action.”

Helpful Report

Posted 7 years ago

“Hi we have just had a cooker delivery very nice men tony and paul , They put it in place and took all rubbish with them. jayne in store was fab great job thanks den & Julie.”

Helpful Report

Posted 7 years ago

“New washing machine at a great price. Free delivery to the Highlands. Previously bought a dish washer and cooker from Curry's. Always very good service.”

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Posted 7 years ago

“Spoke to a Curry's representative on Friday afternoon to obtain the 'price match' that they boast about on their web site for a Bosch microwave that I wished to purchase. He said a member of their sales team would 'phone me soon to trigger this and take my order. A full 24 hours later I've still not heard from anybody and have just ordered from another company. A very, very poor show from Curry's and I'll never use them again.”

Helpful Report

Posted 7 years ago

“Ordered click and collect and they sold the item before I arrived, clearly someone wanted their sales bonus. But was that all. No, firstly they took my money and then told me they didn't have it. 45 mins later they arranged a delivery and then had the audacity to charge me the delivery fee. They failed on at least five occasions and customer service number is useless. They just pass you around.”

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Posted 7 years ago

“Found what I was looking for quickly”

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Posted 7 years ago

“The layout of the site was clear and the product info was suffient for me to decide on what I wanted. My package was despatched and delivered quickly and I was alerted every step of the way.”

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Posted 7 years ago

“I purchased a gaming tablet for my youngest son, the actual transaction was very simple, the delivery was just as described and the after care when I needed it was very straightforward to use. I would highly recommend Currys/pc world, the customer service department, which is uk based, was also very helpful more recently when trying to source another electrical item. all round a great consumer experience”

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Posted 7 years ago

“Recently purchased a GoPro Hero 5 but unfortunately it was faulty, returned the item to Currys who gave me a brand new one without hesitation.”

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Posted 7 years ago

“Service was good as the shop was very busy whilst we were their”

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Posted 7 years ago

“Great customer service”

Helpful Report

Posted 7 years ago

Currys is rated 2.0 based on 3,456 reviews