“Spent one hour
trying to place order on the website, extremely slow and then it totally lost my order , such a waste of time. Tried again, same thing happened. I emailed and they said the site is superfast so the error was with my browser not them. Please sort this out as I am not placing any more orders until site improves. Website is not fit for purpose.”
“The ceo wants a good slap for not sorting this slow website out your loosing millions £££ just like when Debenhams was on the the street won’t be long now till it disappears again….”
“Usually happy with debenhams but recently website is painfully slow and unresponsive.
Just given up with trying to place order.
Seems this is not an isolated case and can't understand why website hasn't been fixed!”
“Your website is appalling. It doesn’t load. I put in womens sandals, I get childrens. It kicks you off. I am never able to get fully through what I want to look at and I get fed up and leave. I would imagine this is not good for sales.”
“Slow for items to appear on the screen as you scroll down view more items button disappears when you still have 150 or so more items left to view but you can’t and have to start alll over again given up your loss….”
“Been a Debenhams customer for years but won't be shopping with them again. Website is so slow I give up.
Come on Debenhams / Boo Hoo sort your act out”
“Website is rubbish, doesn't work at all only since Boohoo took over.
Don't have all day to wait will order elsewhere.
Sad as I loved to shop at Debenhams!”
“What on earth is wrong with your website? I can't begin to imagine the number of customers you lose each day because your site is the worst I have ever come across,and believe me, I shop online all the time. I have just given up once again looking for something, otherwise I would have had to throw my tablet through the window. PLEASE employ someone with a brain to revamp it before you go out of business completely.”
“Website is ridiculously slow. It was so good before Boohoo took over. I wonder they actually sell anything as I continually give up and buy elsewhere.”
“Have now given up trying to order anything from Debenhams website. It's so slow as to be unusable. I cannot believe they haven't solved this problem. They must be losing money hand over fist through lost sales due to this issue.”
