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Dell Reviews

1.2 Rating 1,036 Reviews
3 %
of reviewers recommend Dell
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About Dell:

Visit Dell for Laptops, Netbooks, Tablet PCs, Desktops, Mobile Devices, Servers, Storage, Printers, Monitors & Accessories. Technology Solutions & Services. Dell PCs have the latest features and some of the best value prices in the market. Whether you are looking for the latest tablet, slim laptop performance or high powered gaming, Dell provides PCs to meet the need of every demanding customer

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Dell 1 star review on 22nd January 2024
Victor
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
Dell 1 star review on 21st November 2022
L.B.M.T
54
Anonymous
Anonymous  // 01/01/2019
Very Poor technical support. Bad quality control even in their premium lineup. There are always issues with drivers. I have sent my laptop to dell depot for a repair and they had sent the laptop back with the same issues that I had complained. I don't know whether they repaired it at all. within 8 months I bought the laptop it spent at least a month on repair processes. waste of time and money!
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Posted 5 years ago
Went to Dell SM City Cebu to have a microsoft office installed on my laptop. The one who entertained us was not professional at all and he didn’t handle my laptop well. My laptop was very slow because it was apparently auto-updating. But the staff there was pushing the buttons of my laptop so hard he was even on a videochat with his girlfriend on the phone. Not professional at all! Will never go for service there ever!!!!
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Posted 5 years ago
Wrest computer I ever bout IT IS JUNK! Wont Refund My Money. Very pore Costumer serves Cant under Stand White they ARE Saying. Do NOT BYE A DELL. Something Needs to Be Dun To Make Them Refund people!
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Posted 5 years ago
I'm a small business that has purchased dell servers, laptops, monitors. I was just informed by a tech support person in Panama that if something goes wrong with my server after 30 days, Dell does not replace it with something new but with a "refurbished" (read used) server even if it is under warranty. My son purchased a $500 monitor that has issues and what they sent to "replace" it is dinged up, scratched and has bad pixels. This is their idea of supporting their warranty. I was just about to buy four new high end, powerful servers as my business has grown but I will never buy from Dell again. Everyone I talked to could care less. This used to be my go to company for hardware.....not any more. Very sad! Michael Dell should be ashamed to have his name attached to this version of the company.
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Posted 5 years ago
A warning to all small business owners - be aware that Dell will not value your trade. Since our company started seven years ago, we've bought both server, laptop and desktop solutions. Now, we find that we have XPS15 computers that Dell sold with what they acknowledge to be faulty batteries, that have destroyed the trackpad. We were never notified of this, despite routinely receiving tons of Dell direct marketing material at our addresses. Now, the company offers no solution other than to tell us we missed the window for a free battery. They never told us a window existed. Maybe your small company can afford this kind of treatment - we prefer to take our business elsewhere.
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Posted 5 years ago
Worst customer handling and after talking for around 40-50 minutes couldn't see any output from the support team.. Shame
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Posted 5 years ago
My Dell model 5767 works ok my complaint is location of activity light you can not see it to tell if disc is running thenthe way the buttonfor the DVD drawer is you can not see it and it indented to the point is is hard to get the drawer open.. There are other odd things but I will not complain about them . I had four HP models before so I will go back to them later f I need anew computer .. I had many friends working on College and Universities who all had dell that is why I bought dell but then again the college groups had repair people standing by so that is a point against dell also .. Like others I would not buy another dell . Thanks .. jim p.
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Posted 5 years ago
We bought a Dell Inspiron 15. It is the worst laptop I have ever had. It just will not connect. It just spins and spins I have wasted a week trying to get my work done. Do not buy. Do not waste your time on this junk. Dell should be ashamed for creating such cheap junk. Thank you Dell for wasting my time. Even your technology department calls this nonfunctional junk. The only thing Dell’s warranty will not cover is the processors in this junk. That is what does not work. What a waste of time. This junk is not even functional for a kid to play games on. I almost beat the thing to death on a brick wall. I am so upset with Dell, I will never trust them ever on any products. Do not buy Dell products.
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Posted 5 years ago
Hello Im starting a class action suit against dell he has a business in the united states of America and the dell India team is saying they are coperate. I have a computer i bought a year and a half ago the computer was fixed at best buy once and 4 times at dell and once in my home i reported the computer had a problem 2 weeks ago and it came back 1 month ago from repair. These people are steeling from us the us people and Michell Dell is using them to his advantage. He is the greediest man in the US and the us government is doing nothing about it lets all get together and start a class action suit agent DELL Ill be posting a website here for a list of people need your help to stop thieves that are using offshore support like DELL. Please dont forget to com back
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Posted 5 years ago
3180 Netbook... bought two and one had a bad hard drive within a day and they other stopped booting up in 6 months... still under warranty... sent back to Dell in Texas...they sent it back to me as "repaired" but was in the exact same condition (no boot-up). They took it back again and said they didn't have the parts to fix it and would send a refurb in it's place. Was even confirmed by an email from them. Never received the replacement. They think somebody cancelled the order but don't know why. I've spent countless hours on the phone with Dell about this but here I am with no netbook and no explanation. I wish I could give Dell ZERO STARS.
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Posted 5 years ago
Bought a desktop and in less than a year it was slow as heck, and I do not go on many websites, I use it for mainly photography. The start up has slowed substantially. I have a terrible time using my email because this computer has hijacked my outlook. Something happened to my Lightroom program and it cannot be fixed ON THIS COMPUTER ONLY, so it has hijacked this also. I have previously owned Dell computers but they have gone for the craps. Never again. (unless they want to replace this piece of crap).
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Posted 5 years ago
I purchased Dell Inspiron 7460 1.5 years back. Since the time I have purchased it there had been wifi connectivity problem. I called customer care so many times and all they said was to update drivers, issue didn't resolve and 1 year warranty got over. I had to travel outside and now when I have started using the laptop same issue is occuring. I am shocked to witness such a bad quality product and service from Dell. I am really going to give this feedback to all my friends and family so that they would not go through this mental harassment.
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Posted 5 years ago
waste my money to buy dell
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Posted 5 years ago
WORST laptop in the market.!! dell experion 15 3000 Windows 10 I buy this laptop I waste my money.!!! 10 minutes work I need to wait a 2 hours to getting open.! battery charge finish within 1 hour my contact no +968 79584028
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Posted 5 years ago
The worse laptop ever. I grew up in the 80's and thought Dell had established a good name, but the Dell laptop I bought was the most worthless piece of junk I have ever owned in a computer. Horribly slow, always crashing, completely undependable from the very beginning. I learned my lesson, stay away from Dell!
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Posted 5 years ago
if you are considering a dell computer "STOP" My unit, a high line PCXPS 8930, at a cost of almost $2000.00 totally crashed . The crash was a result of me allowing a Dell tech to remotely access by computer (after I had reported numerous issues) and when he finished his "repair" we booted up to a black screen. Now Dell cannot repair my unit (it's under warranty) and they refuse to either allow me to return it for a refund or replace the box. The customer service is very poor...consider a different brand
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Posted 5 years ago
First they stole 1,500 dollars from me over a SQL software buy deleting the email sent to me that had the license code. and now as soon as my warranty has expired, my computer blue screens daily, and screen will just go to black. Worst experience ever. My company will never use this worthless scam of a company again.
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Posted 5 years ago
Inferior product, very problematic, customer service is in the Phillipines and it stinks. Company is impossible to deal with. Stay away from Dell!
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Posted 5 years ago
Did not receive my desktop. It was sent to an old address. Had set up a new account and would not have put a 12 year old address in. (bought a dell at that address many years ago). Dell said I must file a police report-the police say it's not a police matter, that Dell and FEDEX should deal with it. So looks like I'm stuck with no computer.
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Posted 5 years ago
I have had an Alienware laptop for just under a year now and in that time it has started to randomly freeze almost once a week (keep in mind this laptop is over $2000). I have had at least 10 representatives investigate the laptop, and have had it sent in for repairs already. They have been helpful in a way, but this laptop is garbage and they refuse to properly address the problem which is that the laptop is garbage.
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Posted 5 years ago
Dell is rated 1.2 based on 1,036 reviews