Dior Reviews

"I bought two bags from Selfridges Dior, and the quality was really bad and the service was terrible. The first bag was very small and rarely used, so I bought a second very expensive bag in March this year, but the accessories on the side fell off in the first week after I bought it, and the chain broke three months later. The store manager told me that the store cannot exchange any other items and cannot refund and no replace any chain and it will take up to 4 months to send me a new chain, so I can only use it after it is sent. There is no warranty for such an expensive bag. I think I will never buy anything from their store again,so sad."

"I used to be a makeup artist for Dior. Dior\u2019s concern is only with money and advertising schemes to make you believe they invest in responsibility to the consumer with charitable concerns. The signing of Johnny Depp to new contract is an example of the lack of social concern. They just paid him millions and the cost will be past on to you. Just imagine if the non celebrity alcoholic drug addicted male accused of beating his wife with a guilty verdict in England who screamed and threw tantrums in business and there were witnesses to his abuse and it was not admitted in court would fair. Do you really want to spend you hard earned money supporting a criminal? I can verify that there are equivalents to Dior products in the drug store and TJ Maxx. Save your money for your future. Do not pass it on to Johnny Depp. You are paying for advertising and expensive packaging. Svelte does not work, capture does not work any better than drug store equivalents. There is a $9.00 mascara better than Dior. You have to throw Mascara away after 6 weeks anyway because of bacteria forming. I was a model and makeup artist for 30 years, I know the money spent on advertising and models is sickening and the consumer is paying for this."

"Received my maximizing lipgloss plump and I just start using it and I notice when I take out the wand part half of the lipgloss container is empty. Only half filled. Never purchasing again"

"Absolutely terrible customer service! No support!\r\nAfter receiving my latest order from Dior beauty, I have found that my whole order was missing, despite perfectly intact box. I contacted Dior customer service immediately and provided pictures, and even sent original box back. After stewing for couple of weeks, they came back to me and said that-accordingly the CCTV, my order was packed correctly and therefore they will not refund or replace my order! Clearly something doesn\u2019t add up as I did not get it! Between the lines, I was called a lier which is extremely upsetting! I am actually a nurse and this order was a little treat for all the hard work that I done. As a result I have no items that I paid for, no refund and no support from Dior! Appalling for such a big company!"

"I prefer to give no stars. I spent a lot of money while in London at Dior. One of the items was a simple phone case that started falling a part and fading 1 week later. I live in Canada so I took it to get fixed or exchanged. They said if it could be fixed I would have to pay for it. I said its faulty so lets exchange. Sorry no exchanges from Dior stores in another country. So I am stuck with faulty product. Do not ever buy from Dior. We were treated poorly in London with another mess up while purchasing and then again here at home. So many other designers to go to that do not treat you that way. If I had known they would not even honour their product outside the country its purchased in I never would have bought it. I thought spending over $10,000 on products with them they would treat me like the other designers we buy from. I was wrong. Never ever again will I buy from Dior."

"I prefer to give no stars. I spent a lot of money while in London at Dior. One of the items was a simple phone case that started falling a part and fading 1 week later. I live in Canada so I took it to get fixed or exchanged. They said if it could be fixed I would have to pay for it. I said its faulty so lets exchange. Sorry no exchanges from Dior stores in another country. So I am stuck with faulty product. Do not ever buy from Dior. We were treated poorly in London with another mess up while purchasing and then again here at home. So many other designers to go to that do not treat you that way. If I had known they would not even honour their product outside the country its purchased in I never would have bought it. I thought spending over $10,000 on products with them they would treat me like the other designers we buy from. I was wrong. Never ever again will I buy from Dior."

"I purchased the ring as a special present for my daughter\u2019s graduation, who is nearly 24 for \u00a3280.\r\n\r\nThe ring arrived, it was well packaged and had the message I had ordered.\r\n\r\nMy daughter began to wear the ring. She diligently took it off before washing, sleeping or using creams. My daughter herself purchased similar ring for \u00a317 and uses the exact same routine.\r\n\r\nI attach photos of your \u00a3280 pound ring and the \u00a317 ring for comparison.\r\n\r\nI do not expect a ring for this amount of money to be creating green marks on the finger and loosing its coating. \r\n\r\nNeedless to say, I am very disappointed."